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1and1 Host. Activate theme =Error 500 (12 posts)

  1. DiandraMae
    Member
    Posted 3 years ago #

    I am hosted on 1and1. I've downloaded WordPress 3.0.4, and after not being able to use Filezilla to install WP, I did a manual installation through my host's shell. I was finally able to access the WP admin panel, and began to install the Headway theme. I couldn't just click and install. I had to manually transfer the zip file for the theme from my desktop into the wp-theme folder in the shell, then unzip it.

    I clicked to install and the WP admin page got stuck on the "opening the package" message. I then created a .htaccess file with the Php 5 script thinking this would resolve the issue. I placed it in the same folder as the php files. Once I did that Headway showed up in my WP admin panel. Hurray! But then I clicked to activate it and encountered this:

    "Error 500 - Internal server error
    An internal server error has occurred!
    Please try again later."

    Now I assume this is a host issue, but I wanted to make sure. I could still access my website after all. I did the empty plugin folder switch since I've read that plug-ins can sometimes cause issues. It didn’t work, and then I couldn’t access the admin panel! But oddly enough, the website still functioned.

    I then manually took Headway out of WP’s theme folder, and I can now access my admin panel, but the website has become a white screen. So I’m thinking this is definitely a theme issue. Any suggestions?

    Thanks in advance,
    D

  2. DiandraMae
    Member
    Posted 3 years ago #

    Oh, I guess I should mention the website address: diandramae.com, and it's no longer white-the default theme is showing.

    How can I manually install the Headway theme without an Error 500 message showing up?

    D

  3. punkbrry
    Member
    Posted 3 years ago #

    did you put

    AddType x-mapp-php5 .php

    in a .htaccess file in your web root?

    because i have 1and1 and putting AddType x-mapp-php5 .php in htaccess worked for me.

  4. pramodd
    Member
    Posted 3 years ago #

    Add following in .htaccess file:

    Options All -Indexes
    AddType x-mapp-php5 .php
    AddHandler x-mapp-php5 .php

    Add following in php.ini and upload to web root
    memory=20MB

  5. DiandraMae
    Member
    Posted 3 years ago #

    punkbrry, I have both AddType x-mapp-php5 .php and
    AddHandler x-mapp-php5 .php in my .htaccess file. The theme will show up in my dashboard, but when I hit activate, the error message appears.

    pramodd, I've done the .htaccess code before. I think I've read that php.ini files aren't recursive, so which files do I need to put the php file in? Unless you mean there should already be a php.ini file in my shell. In that case, I don't see one anywhere.

  6. punkbrry
    Member
    Posted 3 years ago #

    Maybe there is an error with your theme some of the code in it might not be right or maybe the permissions of the theme could be wrong.

  7. Michelle Langston
    Theme Wrangler at Automattic
    Posted 3 years ago #

    You may need to ask your question on the Headway themes support forums if it's an issue with that theme.

  8. DiandraMae
    Member
    Posted 3 years ago #

    It's not an issue with the theme. I'm pretty sure it's an issue with my server, especially after run Server Buddy. I had seven Fails come up! Having spoken with others on the Headway forums, there have many people who had issues with 1and1 who ended up switching because of all the headaches.

    I'll have to see what I can patch up for now. If nothing ends up working, I may just end up switching servers. :/

  9. Frumph
    Member
    Posted 3 years ago #

    1and1 needs some 'extra' push as well

    create a php.ini file and put this in it:

    memory=64MB
    upload_max_filesize=64M;
    post_max_size=64M;

    That should fix some more of those 500's

    Put that ini file in the root of your installation AND the wp-admin, so 1and1 will see it properly

  10. mdg1735
    Member
    Posted 3 years ago #

    Thank you!! This info has helped me with a couple of sites. Both WP 3.1 one an upgrade and the other a brand new site. The .htaccess update and adding the php.ini - for me both were needed to get rid of the 500 errors.

  11. traebonne
    Member
    Posted 3 years ago #

    Thanks from me too! Similar issue for me with 1&1 and installing a theme... page was just hanging on 'opening package'.
    Theme now uploaded successfully. =D

  12. fathomrush
    Member
    Posted 2 years ago #

    Frump Thanks for the code! It works for me!! (",)

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