Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    I’ve checked your form and the amount of text added as part of the form may be affecting the load time.

    The form is rendered using JavaScript and that amount of test is being parsed as part of the form.

    You may consider adding links to those texts in a external page to speed up the form. I recommend you to “clone” the form to keep safe the original one and after that try removing some of the texts and compare the loading times.

    Another solution may be to add a “Loading…” message while parsing the form, so the customer don’t get confused.

    Thank you for your comments!

    How exactly would you add a “loading…” messaging when parsing the form?

    We too, are having problem with slow form submission. Is there anyway to add a progress bar to alert the user that it is working?

    Plugin Author codepeople

    (@codepeople)

    The response speed after clicking the submit button isn’t related to the time required to render the form since the form is fully rendered at that point.

    The response speed after clicking the submit button is related to the server response time, this is mainly to the time required by the PHP script to send the notification emails or to store the data in the database. You may be able to contact your hosting support about the slow server response time since the plugin only makes two simple actions at that point: save the data into the database and send an email, those are usually instant actions.

    If you are using the pro version or want a specific solution for a loading indicator, please post a ticket at http://wordpress.dwbooster.com/support

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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