Hi jasonpaulweber! Thank you for taking time to provide feedback! We apologize for the confusion, we are not trying to mislead anyone, we’ve made an honest effort to make it clear this plugin is an interface to our service in the plugin description and on our website. We will revisit our wording to provide greater transparency about this plugin.
MemberFindMe is not a premium plugin, we provide a (SAAS) service like Constant Contact, SalesForce, etc. MemberFindMe is a fully standalone membership and event system. We store the membership and event data (using triple redundant in-memory databases for speed, with multiple database stacks in order to implement our functionality), store all email attachments, event images, member images and deliver them through our CDN, and we also deliver thousands of emails every day between email blasts, automatic notifications, receipts, etc. Our pricing reflect the costs to store and deliver the large volume of data, files, images and emails, and that is why it scales with the number of accounts. We also have full-time development and support staff that provides full service and support to customers (even those on the free plans).
This plugin is an interface, not a shell of a full-featured premium plugin, so I think the confusion comes from us not using the same wording that is used for those types of plugins. It has been a little bit of a struggle to explain the distinction between the MemberFindMe plugin and the MemberFindMe service, so your feedback lets us know that we’ve not quite hit the nail on the head yet 🙂
