• I’m using the plugin to help streamline handling IT requests at work, but when I get the email the subjects of the individual sections doesn’t show up.

    Example:
    <p>1. Are you remoting in to the term server (blue bar across the top of the screen)? (required)
    [text your-subject] </p>

    That only returns to me the Text that they entered. How do I set it to show me the title in the email I receive as well?

    Thanks ahead of time.

    https://wordpress.org/plugins/contact-form-7/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter Hector_Ferran

    (@hector_ferran)

    Thanks for the response, but I dont think that accomplishes what I need, unless I’m missing something. Those tags seem to pull everything else I could need but that.

    I’m trying to get the question asked to pop up in the email I receive along with the answer. As is, it just gives me a list of answers, without the question that was asked.

    Is that possible? Thanks ahead of time!

    Please include a link to your Contact Form 7 form plus all your input in the Form and Mail sections of the CF7 interface. If others here are able to understand your actual problem, they may be able and willing to offer a possible solution.

    Thread Starter Hector_Ferran

    (@hector_ferran)

    Here is the link to the page where the contact form is. We are using an old site for it that we no longer really use. http://www.vacationrentalssarasota.com/i-t-help-desk/

    I want to have the individual titles for each section of the form, an example being “1. Are you remoting in to the term server (blue bar across the top of the screen)?”, to show up with the answers in the email I receive.

    Here is the code for the form itself:
    <p>Your Name (required)
    [text* your-name] </p>

    <p>Your Email (required)
    [email* your-email] </p>

    <p>1. Are you remoting in to the term server (blue bar across the top of the screen)? (required)
    [text your-subject] </p>

    <p>2. What program are you having issues with? (required)
    [text your-subject] </p>

    <p>3. What does the error message say?(required)
    [text your-subject] </p>

    <p>4. Did you try turning the computer off and on?(required)
    [text your-subject] </p>

    <p>5. Was new software installed in the past week?(required)
    [text your-subject] </p>

    <p>6. Is anyone else experiencing the same issue? Ask your coworkers(required)
    [text your-subject] </p>

    <p>7. Can the problem be recreated/does it keep happening?(required)
    [text your-subject] </p>

    <p>8. Where are you located(Pine, Gulf or Marina)?
    [text your-subject] </p>

    <p>9. Please provide a detailed description of your problem.(required)
    [text your-subject] </p>

    <p>10. if this is a request for new equipment, equipment moved or cables to be managed, state what it is you are in need of below.(required)
    [text your-subject] </p>

    <p>Additional Comments
    [textarea your-message] </p>

    <p>[submit “Send”]</p>

    Please let me know if there is anything else I can provide. Thanks.

    RE: Please let me know if there is anything else I can provide.

    You haven’t provided ​​information from the “Mail section of the CF7 interface” as requested.

    Thread Starter Hector_Ferran

    (@hector_ferran)

    Info from mail Box:
    To: HelDesk@Islandreal.com

    From: [your-name] <[your-email]>

    Subject: [your-subject]

    Additional headers:

    File attachments:

    Use HTML content type
    Message body:

    Info from message body box:
    From: [your-name] <[your-email]>
    Subject: [your-subject]

    Message Body:
    [your-message]


    This e-mail was sent from a contact form on Vacation Rentals Sarasota (http://www.vacationrentalssarasota.com)

    Thread Starter Hector_Ferran

    (@hector_ferran)

    Correction, it’s To:HelpDesk@IslandReal.com

    You would need to use a different label for each CF7 tag as shown below:

    <p>1. Are you remoting in to the term server (blue bar across the top of
    the screen)? (required)
    [text your-subject-1] </p>​​
    <p>2. What program are you having issues with? (required)
    [text your-subject-2] </p>​

    Then you need to setup the Mail section to work with your particular ​​form – see

    Getting Started with Contact Form 7
    Admin Screen
    How Tags Work
    Setting Up Mail

Viewing 8 replies - 1 through 8 (of 8 total)
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