• Resolved kimmer99

    (@kimmer99)


    Hi using latest versions of WordPress, Time.ly’s All in One Event Calendar, Jetpack and Weaver II Pro theme. I’m displaying share buttons on events but can’t disable them for individual events.

    Time.ly is looking into this too and so far I’ve tried deactivating all the other plugins and changing my theme to 2014, but it still didn’t allow me to deactivate the share button on an individual event.

    Any suggestions?

    Thanks for the help.

    https://wordpress.org/plugins/jetpack/

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Howdy,

    For me, the individual events are respecting the setting in Settings->Sharing when the “Events” box is unchecked under “Show buttons on”…

    Screenshot of my settings: https://cloudup.com/caVmJKTuJgX

    Is this not working for you?

    Thread Starter kimmer99

    (@kimmer99)

    Hi Brandon,

    Yes, at the global level for the site, it respects that. So I can turn the Sharing buttons on for all events or off for all events.

    But just like by individual post or page, I want to be able to turn on/off the share buttons, and that’s not working.

    Here’s my global settings under Settings–>Sharing: http://www.sahmwebdesign.com/blog/wp-content/uploads/2014/06/share_event_setting_global.gif

    But when I go into an individual event, there’s the checkbox to indicate if I want to display the Sharing buttons for that specific event (screen shot of me unchecking that box on the individual event): http://www.sahmwebdesign.com/blog/wp-content/uploads/2014/06/share_event_setting_1.gif

    However, after I click Update on that individual Event, the sharing buttons still appear, and the box is “re-checked”: http://www.sahmwebdesign.com/blog/wp-content/uploads/2014/06/share_event_setting_2.gif

    Am I making sense?

    Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    You’re making sense.

    I couldn’t duplicate that. Unchecking the sharing box was respected on my test site; I tried changing various event settings to see if there was something specific that was triggering it.

    Does this happen when changing other settings, like allowing or disallowing comments?

    I’d try next to disable all other plugins (besides the calendar and Jetpack) and see if it continues. If it works, then one of your other plugins is conflicting and we can go from there.

    Cheers!

    Thread Starter kimmer99

    (@kimmer99)

    It doesn’t happen for the comments or trackbacks. Also, I turned on Jetpack Likes, and it doesn’t happen for that. The first thing Time.ly had me do was deactivate all my plugins but for Jetpack and the All in One Events Calendar and switch to the 2014 theme and it still happened.

    I’m glad to hear it works on your test site as it means at least it’s something on my side. Would it help if I gave you access to my test site?

    Thread Starter kimmer99

    (@kimmer99)

    Also, maybe I’ll go back and deactivate the other plugins again just to make sure there wasn’t something I missed.

    Thread Starter kimmer99

    (@kimmer99)

    Okay – I went back and deactivated everything but Jetpack and All in 1 Events Calendar. Also within Jetpack, I deactivated everything but sharing and it’s still happening. Would you be willing to look at my site directly?

    Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Having it isolated to just your site is both a good and a bad thing. Good that there isn’t a wide-spread bug, but bad since it is harder to track πŸ™‚

    Can you please use Jetpack’s Debugger to send us some more information about your site?

    To do so, follow these steps:

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box with a link to this thread and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Thread Starter kimmer99

    (@kimmer99)

    Okay – done. Thanks!

    Was there a resolution to this problem? We’re having it here at http://www.lccredding.com, along with an issue of unwanted “Share” text showing up under an image on some of our events (not all, strangely enough) when “hovering” over a calendar link. Thanks!

    Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Hi lccreddi,

    Have you checked the settings in Settings->Sharing? Is the checkbox for events unchecked?

    Hi Brandon- Yes, I’ve disabled Sharing in the Settings>Sharing page, for Events. But when I went to the event and tried to uncheck the Sharing box, upon hitting the Update button, the Sharing box was once again checked. Thanks for the swift reply! And for any help you might render. By the way, for the most part, this has been an excellent calendar for our purposes. Thanks!

    Thread Starter kimmer99

    (@kimmer99)

    FYI – I know it says resolved, but it wasn’t. At least not for me. I just didn’t have time to keep deactivating and reactivating plugins over and over again (I’d done it twice and they wanted me to do it a third time).

    Plugin Author Brandon Kraft

    (@kraftbj)

    Code Wrangler

    Hi @lccreddi — I still haven’t been able to duplicate this on my testing site. I can’t get the setting to “stick” in the on position.

    Since I can’t duplicate it with Jetpack+All in One Calendar + a default theme, the best troubleshooting route is to disable all other plugins and switch to a default theme. I’d expect it to work, since it does for me.

    Then, switch your theme, check again, turn on plugins again one by one, checking each time until it fails again.

    It is annoying, agreed. I just need more info to duplicate the issue on my end so I can find out how to solve it.

    @kimmer99 – When a support issue is “moved” from here to e-mail after sending in a debug report, we tend to mark the forums post as resolved to indicate that the action isn’t happening here anymore, but via e-mail.

    Thread Starter kimmer99

    (@kimmer99)

    That makes sense.

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘Can't Disable Jetpack Share Buttons on All-in-One Event Calendar Events’ is closed to new replies.