Support » Plugin: MailPoet Newsletters (Previous) » "Don't wait & send right now." link sent duplicates to everyone!

  • Resolved pixieblitz

    (@pixieblitz)


    I’m using Gmail to send, so the newsletter going out to 70 subscribers is going out in batches of 20. After the first 20 sent, I noticed the “Don’t wait & send right now.” link. It seemed tempting, so I clicked it. I was hoping it would try to send the next batch, or at worst give me an error message. Instead, it RE-SENT the original 20! So now for my first ever newsletter, 19 people have duplicates (my own e-mail was one included as a test). It’s not a *huge* deal, but it’s poor design, and it would be even more annoying if the outgoing mail settings had included all the recipients at once, as opposed to just about 1/4 of my list.

    I certainly won’t be doing that again… but is there any way to check before sending duplicates, for other plugin users in the future? Or make it more obvious? I presume, in hindsight, it’s just intended to avoid waiting for the scheduled first batch to send on the hour… But it was confusing.

    Also… how does this affect Gmail? I though it was supposed to be limited to only sending out 20 e-mails per hour, but it looks like the duplicate batch was sent out without anything stopping it.

    https://wordpress.org/plugins/wysija-newsletters/

Viewing 4 replies - 1 through 4 (of 4 total)
  • That looks like a bug, because we have several checks in places to never send duplicated emails.

    That action is supposed to send the next batch. What version of MailPoet and WordPress are you using?

    It will affect Gmail in a sense that you will exceed their quota sooner.

    I would like to know the answer to this also.

    Thread Starter pixieblitz

    (@pixieblitz)

    Latest everything… WordPress 3.9.1 and whatever plugin version was in the wordpress plugin repository 4 days ago. ( I assume the latest, since I don’t see any updates for it).

    I’m running a multisite network with the latest version of buddypress, if that makes any difference.

    Hey Pixieblitz,

    The link don’t wait and send right now does not send duplicates, that’s for sure.

    What it does is send the emails available in the queue.

    The problem here I suppose is that there was a bug and for some reason the first batch of emails you sent was not removed from the queue when sent. And when you clicked the link, it’s just grabbed the first batch of emails and send them as it should do.

    If the issue still happens we’ll need to take a look at it, please get in touch with us here if that’s the case:
    http://support.mailpoet.com/feedback/

Viewing 4 replies - 1 through 4 (of 4 total)
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