Do you have Allow anonymous event submissions set to No under Events > Settings > General > Event Submission Forms?
Thread Starter
nowton
(@nowton)
No, that’s set to Yes, as we need visitors to be able to send in events, just not publish them. As per documentation we expect them to be send in draft.
The other thing to check is that the user role for the Guest Default User under Events > Settings > General > Event Submission Forms doesn’t have publish_events, publish_recurring_events or publish_locations checked under Events > Settings > General > User Capabilities.
Thread Starter
nowton
(@nowton)
Ok, so we created a separate subscriber/user as per documentation and set EC to use that account as the anonomous event submitter. However on approaching the event submission page it claims that it doesnt have the right to ‘administer the event’. What gives?
Pretty sure there’s a capabilities issue here. Can you list – or link to a screenshot showing – all the checked capabilities for the user role assigned to the Guest Default User? Thanks.
Thread Starter
nowton
(@nowton)
delete_events
delete_recurring_events
edit_locations
edit_events
edit_recurring_events
manage_bookings
read
read_others_locations
read_private_locations
upload_event_images
That looks ok.
Are you using the [event_form] shortcode in your page and are you sure that page hasn’t been assigned as one of the Events Manager pages (as the Manage Bookings page, for example)?
Thread Starter
nowton
(@nowton)
We have a page called ‘Meld een evenement aan (Notify us of an event)’ and that’s a sibling page of our Events page in the WordPress tree. It contains nothing but [event_form].
We have this page listed in settings under Other Pages > Front End Administration > Edit Event Page. (Exact terms may differ, we’re using a translated installation)
That looks like the problem. The event submission form needs to be on a separate page, one that’s not used for anything else.
Thread Starter
nowton
(@nowton)
So lifting it from the tree so it’s no longer a sibling should work?
yes, [event_form] should be different from frontend management page -> edit events page
Thread Starter
nowton
(@nowton)
Adapted the situation, first test succeeded. Told the client to test as well. Will mark as resolved when their test is successful as well. Thanks so far.
Great. Thanks for the update.
