• Resolved raquelalexa

    (@raquelalexa)


    Hi.
    The plugin doesen´t diplay prices on my website.
    It does show the format and the icons, but prices are 0,00€

    -I have opened a ticket with my theme developer and we have conclude that is not a theme issue, neither a set up issue.
    – I have gone back to the default theme and it doesent work either.
    – I’m using the shortcode in a regular page.
    – I have checked the demo and it works

    Can you give me any idea of what else could be the problem?

    Thanks a lot

    Raquel

    https://wordpress.org/plugins/gold-price/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Maeve Lander

    (@enigmaweb)

    Hmm that is very odd. Let’s try a few things:

    1. Please ensure you are running the latest version of the plugin
    2. Please try a different currency… I’m wondering if perhaps the feed link is wrong for EUR
    3. Please try the standard WordPress troubleshooting steps > deactivate all your other plugins and switch to the default twentytwelve theme. Does the problem resolve?

    Maeve

    Thread Starter raquelalexa

    (@raquelalexa)

    Hi Maeve.
    I have check your 3 points and it still doesen’t work.
    Not even with the default theme.
    I have check with the hosting supplier and “cURL Function” or “RSS Feed” are active.
    Do you have any idea of what else could it be?

    Thanks a lot

    Raquel

Viewing 2 replies - 1 through 2 (of 2 total)
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