install path

Hi,

Have you check permission to write in the wp-content/uploads. Please check if you have the read write permission on the folder.

Also check max_execution_time.

If still problem persist then please send debug log file.

Happy to help!

I’m trying to backup my database so I can update to 3.9.2 and subsequently do auto-updates thereafter. The instructions for downloading the plugin file ( 2.1) says that it should be placed into my wp-content/plugins/ folder. How do I locate such folder?

When I download the database backup plugin, it already comes in its own zipped folder called wp-database-backup/ but I don’t know if I’m supposed to 1) change this folder’s name to wp-content/plugins/ or if I’m supposed to 2) find some other folder called wp-content/plugins/ and then unzip the wp-database-backup/ folder into it. If I’m supposed to do option 2) I don’t know where to find the wp-database-backup/ folder.

I just want to be sure that I do the process correctly so that I can successfully activate the plugin through the WP Plugins menu and get it to appear in Dashboard—>Tool—>WP–DB–Backup when I’m ready to use it. I’m concerned about site security and want to update to 3.9.2 immediately, but don’t want to do so without backing up the DB first.

It’s very frustrating not knowing how to move forward or being able to find clear directions that I can understand. Can someone please help?