I am having the same problem. I purchased the Gold Cart for the Grid view feature but I only have list view available. Grid view is not a selectable option.
@rahjaahmina If you own Gold Cart please use your API key to request a support member review your store for problems. Visit this page http://getshopped.org/resources/premium-support
@pshco Please do not post on topics saying “you have the same problem” In fact judging from the OP you do not have the same problem at all. the OP indicates Grid View is available but they are having layout problems. You indicate you do not have the grid view option available this is completely different. It’s always best to open your own topic. We have found an extremely high percent that say they have “the same problem” do not ever have the exact sam problem even when they are seeing *SIMILAR* issues.
That being said….
Please make sure you have activated Gold Cart using your API key. This is done in your WordPress admin my clicking DASHBOARD > STORE UPGRADES
1. go to your wordpress admin
2. go to DASHBOARD > STORE UPGRADES
3. Enter your NAME AND API KEY
Documentation here http://docs.getshopped.org/documentation/activating-your-gold-cart/
@edward I did own a Gold Cart however the API key is no longer ‘valid’ which I believe you are telling me that I need to pay for another updated version of it? Just clarifying…
@rahjaahmina
It sounds like you’ve already used your complimentary API support token for another topic? If this is true you can purchase support tokens for additional topics at the website.
http://getshopped.org/premium-upgrades/exclude-marketplace/premium-support-token/
Each token is valid for a single support topic.
If you’re having trouble with layout it’s almost always due to theme CSS. I would advise the following to test.
1. Disable any NON Store WPEC plugins
2. Switch to a default wordpress theme such as 2010 -2012
3. Clear the store Theme Cache by going to SETTINGS > STORE > PRESENTATION (tab). It will be in the right column part way down the page. DO not skip this step or you may not clear the problem you are seeing.
4. Test your store.
Grid View at tomes does require some CSS tinkering to look best depending on the theme you have decided to use. This is common since all themes have different widths to their content blocks and also have CSS such as margins and padding that can interfere with the Grid CSS.
Regards
Edward
PS Let me know what versions you are running
WordPress
WPeCommerce
Gold Cart
