"Something went wrong with your backup" error message after upgrade

  • withacause

    (@withacause)


    9 years, 10 months ago

    After upgrading from Better WordPress Security, I now get an error message:

    Something went wrong with your backup. It looks like another process might already be trying to backup your database. Please try again in a few minutes. If the problem persists please contact support.

    How can I troubleshoot or resolve this??

    Thanks!

    https://wordpress.org/plugins/better-wp-security/

Viewing 1 replies (of 1 total)
  • billsmithem

    (@billsmithem)

    9 years, 10 months ago

    Having what looks like the same issue here. The backup is crashing with a failure to allocate memory error and leaving a backup.lock folder in the ../wp-content/uploads/ithemes-security folder, which makes iThemes Security think there is another backup in progress. If you delete the lock file (the backup.lock folder) and immediately run the backup you should see the error.

    The specific error I’m getting is:
    Fatal error: Out of memory (allocated 232521728) (tried to allocate 58722677 bytes) in /home/loislane/public_html/llpv2wp/wp-content/plugins/better-wp-security/modules/free/backup/class-itsec-backup.php on line 148

    Run it again and you’ll see:
    Something went wrong with your backup. It looks like another process might already be trying to backup your database. Please try again in a few minutes. If the problem persists please contact support.

    Server is running php 5.2
    Memory limit is 256M

    Why would the sql database backup code need to allocate 232M of memory?

    Is this the same issue?

Viewing 1 replies (of 1 total)
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