Upgrade to 3.9.1 Failing

  • TrishLeeG

    (@trishleeg)


    9 years, 11 months ago

    Hi,
    I am trying to update to the latest version – it is saying Installation Failed – see messages below

    Downloading update from https://downloads.wordpress.org/release/wordpress-3.9.1-no-content.zip…

    Warning: touch() [function.touch]: Utime failed: No error in E:\hshome\calvin\trishleeg.com.au\wp-admin\includes\file.php on line 155
    Unpacking the update…

    The package could not be installed.: PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file ‘C:\Windows\TEMP/wordpress-3.tmp’

    Installation Failed

    Thanks
    Trish

Viewing 2 replies - 1 through 2 (of 2 total)
  • TychoMonolith

    (@tychomonolith)

    9 years, 11 months ago

    Hi…

    Looks like you have WP installed on a windows instance.

    Who is your hosting provider? Instead of using the update function inside of WP you may want to update using your host directly.

    I know I’ve had problems with Windows based updates of WP when I try to do it from the WP dashboard. Instead, I update using the CPANEL/ACCOUNT MANAGER function from my host instead.

    Make sense?

    webado

    (@webado)

    9 years, 10 months ago

    OK, I had a similar issue where I was unable to upgrade from 3.8.3 to 3.9.1, but I am on an Apache server.

    I had been wondering why I was able to update most of my other WP installations and a few failed like this.

    It turns out that I didn’t have enough space to update (not enough for the package to be unzipped before it overwrites the existing content) so all I needed to do was increase the space on that account. Luckily I have a reseller account and I can play around with the allotted space for each subaccount. It’s a site which was installed in a 50MB space, and there was only about 11MB available. I didn’t think I needed more than that before. I doubled the space and the update went fine.

    Lesson learned.

Viewing 2 replies - 1 through 2 (of 2 total)
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