Customizer Options Are Not Responding

  • Resolved jdavis859

    (@jdavis859)


    9 years, 12 months ago

    I am running WordPress on ipage.com.

    Are there any known incompatibilities problems with this host?

    When I installed your theme, the custom options were working. After I refreshed the page, they stopped working. Only half the options appeared. The only function that worked was the CANCEL button.

    I had the same problem with the Twenty Fourteen Extended plugin.

    I am humbly asking, pleading and begging for help. I am involved in a Quick Start Challenge with Dean Holland.

    Being successful with this coaching program requires that I master WordPress.

    Please help me. I need an immediate resolution to this problem.

    I found some excellent WordPress tutorials on youtube, but I cannot implement the tutorials until I am able to get the custom options problem resolved.

    Please help me. I am trying to get my financial situation turned around. I need to be able to use your theme so that I can complete my WordPress training and successfully complete the Quick Start Challenge.

    I cannot explain how huge my gratitude will be if you are willing to help me resolve this problem immediately.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author krusze

    (@kruszepl)

    9 years, 11 months ago

    Did you try to install wordpress or wpastart theme on another host?

    Thread Starter jdavis859

    (@jdavis859)

    9 years, 11 months ago

    I have a Hostgator account.

    I installed the themes on Hostgator. The custom options are working with no problems. I notified ipage that I may have to let them go as a backup host if it cannot resolve the compatibility problem.

    I thank you for responding to my request.

    I truly appreciate it.

    Theme Author krusze

    (@kruszepl)

    9 years, 11 months ago

    Ok 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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