update from which customizr version?
Hi,
Please enable the debug mode in wp-config.php (This file is located in the root of your WordPress file directory).
To enable the debug mode in WP, open and edit the wp-config.php and change the following line:
define('WP_DEBUG', false);
to
define('WP_DEBUG', true);
and report the error message displayed.
Thanks.
I am having the same issue. Here is the error I receive – Fatal error: Class ‘TC_customize’ not found in /home/rabine10/public_html/wp-content/themes/customizr-child/inc/class-fire-utils.php on line 132
Mmm, I don’t have that “TC_customize” on that line ..
Probably an issue while upgrading, that line isn’t there in 3.1.11, it was there in 3.1.10
edit:
ops, I didn’t notice you copied those classes in your child theme. So it’s normal 😀
Ok @kim-galovich,
Some changes have been made to this class in the new version. You might want to copy the new version of the class in your child theme.
To avoid this for next releases, I recommend to use the hook’s API of the theme. You can modify / filter most of the theme’s functions with no dependency issues, and without having to copy core classes of the Customizr theme into your child theme.
Hope this helps
Hello d4z_c0nt,
Updating to Customizr 3.1.11 resulted in the blank screen, same as the error obtained by Kim Galovich and spbilleaud.
Fatal error: Class ‘TC_customize’ not found in C:\inetpub\wwwroot\Work\Manuscrito\wp-content\themes\customizr-child\inc\class-fire-utils.php on line 132
HELP Nieko, Could you please be more specific in your response above. Many Thanks! I need to resolve this issue.
Thanks,
Ruben
You copied core customizr classes in your child theme. Don’t know why.
Clearly if you do that you can’t expect everything will flow smooth when upgrading. 🙂
Why you have those classes copied in your child theme?
I would suggest to remove them, but I don’t know you did that.
I hadn’t realized the classes had been copied into my child theme. I feel a little silly now. Thank you for your help nikeo.
Thanks d4z_c0nt and Kim Galovich,
I deleted the classes that I had in the child theme and this resolved the issue. This did it!
Thanks Nikeo for your support,
Best,
Ruben
Unfortunately, I have already asked my hosting company to restore my last backup for now. So, I will work on this after the restore is complete and let you know if the issue is resolved.
Okay. That seems to have fixed it. Thank you!
Only thing I have seen in upgrade is that my site-logo disappeared and text Back Home there instead?
i will look into that tomorrow 🙂
Hi @mrm-racing, do you still have this logo issue?
Can you please report any notice or warning that you get (if any) ?
Please share an url if possible.
Thanks
