Hi sixside,
Have you tried deactivating other plugins to look for a conflict, or switching to a default theme like Twenty Twelve? If you can isolate this as an issue that’s inherent to The Events Calendar, we’d be happy to look into it further. Unfortunately, we can’t help troubleshoot conflicts here on the free forum. If you do find a conflict, you can try getting in touch with the developer of the theme or plugin and see if they can shed some light on the issue.
Best,
Leah
Thanks Leah, we’re already using Twenty Twelve. I just tried your suggestion of deactivating plugins and took a shotgun approach and disabled all of them (except The Events Calendar) and got the same exact results.
We are interested in possibly purchasing the pro version as well as Community Events add-on, but if we can’t get it to work we may have to look elsewhere for a viable solution.
FYI, here’s the list of active plugins we have installed:
Akismet
Analytics for WordPress — by Segment.io
Capability Manager Enhanced
DB Cache Reloaded Fix
Google Plus Authorship
Google XML Sitemaps
Instagram image gallery
Jetpack by WordPress.com
Pinterest Badge
Primary Feedburner
The Events Calendar
WP Super Cache
Zendesk Support for WordPress
And the theme is: Twenty Twelve (Version: 1.3)
I get the exact same results when I deactivate all of the plugins (except for the Events Cal, obviously).
Howdy Sixside,
It looks like you might have fixed this issue because I am unable to reproduce it on your site. Can you confirm if you fixed it? I am seeing future events regardless of whether I have loaded via Ajax (the spinner) or not. Thanks!
– Brook
I think I’ve narrowed it down to the plugin: WP Super Cache. Even if the plugin is disabled it apparently still serves cached data. I had to manually clear the plugins cache and then future events started showing up. I’m not sure if this will continue to be something we have to do repeatedly every time we add a new event. Time will tell. But for now at least I know where the problem exists and how to fix it.
That is a known action for the cache plugin. I use it on a few of my sites and have had to manually clear the cache after any upgrade on some of them. Strangely it doesn’t behave that way on all my sites. Have not been able to figure out why it does it some and not others.
Thanks for the update here sixside, I’m glad you were able to figure it out.
Thanks for chiming in as well, BradHarrington 🙂
Very interesting BradHarrington and sixside. Thank you for sharing that information. Would you guys mind letting us know who you are hosted with, what plan you are on, and possibly posting a link to a phpinfo page on your server? It is possible that will help narrow down what server setting is conflicting with Super Cache + The Events Calendar. That could be very helpful to future users. Thank you again!
– Brook
This is rearing it’s ugly head again, and this is AFTER I already cleared the cache (as previously noted last week) AND disabled the WP Super Cache plugin completely!
We’re on MediaTemple (gs) Grid-Service
http://blog.plug.dj/our-phpinfo.php
Sixside, you might try deleting Super Cache. At this point it sounds like it is causing nothing but headaches. If that does not work, it would be worth disabling all plugins except for TEC and switching to the default 2013 theme as well. If that fixes the problem, perhaps you had two plugins causing issues? You might try reeanabling things one at a time until the problem crops up again.
I know that is a pain, but it is an incredibly effective means of troubleshooting. I hope that helps you narrow it down. Cheers!
– Brook
