Marseen,
It is possible to manually restore your site from the downloadable backup archive WP BackItUp produces. The backup zip file contains all your plugins, themes, uploads and an export of your entire content database. These can all be used to manually restore your site. There are many tutorials on online that show you how.
You are correct though, the automated restore and support we offer does require you to purchase a license.
Hope that helps.
Chris
thank you for the fast reply, i would recommend to offer 1 free automated restore per domain, so you get more costumers and they can see how easy it is to use your plugin/service
i would love to see a tutorial for the manual restore on your website = more easy for the users to do it manual & you get more traffic for your site 🙂
thanks for the fast reply
Maresen,
Thanks for the suggestion. I think we actually do even more than what you are suggesting though. We offer a no questions 30 day money back guarantee. This means that you can run as many restores as you want for 30 days and we will even provide as much support as you need. If at the end of 30 days you would like a refund then we will refund your purchase. We rarely have this happen because once people use the plugin they realize it provides much more value than what we charge. However, it does happen sometimes and we always stand by our refund policy. If you are in a serious financial hardship that prevents your from purchasing even the minimal cost of the personal license then email me directly from the wpbackitup site and we will work something out.
I will post a tutorial on http://www.wpbackitup.com that outlines how to manually restore your site from the backup.
Chris
