Can't update to 3.9

  • Resolved jbillock

    (@jbillock)


    10 years ago

    I’m trying to update to 3.9, but it won’t let me. I’m trying to use the automatic update. I put in my hostname and FTP username/password, and I get an error saying:

    ERROR: There was an error connecting to the server, Please verify the settings are correct.

    What now?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Drew Jaynes

    (@drewapicture)

    10 years ago

    Hi jbillock,

    It seems like the FTP credentials you’ve entered are incorrect. If you’re sure they’re correct, I recommend contacting your hosting provider for additional help.

    Ryan Duff

    (@ryanduff)

    10 years ago

    In most servers where I run into the prompt for credentials screen on upgrade, install new plugin, etc, the following line in wp-config.php solves it.

    define( 'FS_METHOD', 'direct' );

    There are more options available at http://codex.wordpress.org/Editing_wp-config.php#WordPress_Upgrade_Constants if needed.

    Thread Starter jbillock

    (@jbillock)

    10 years ago

    The settings are correct. I’ll try Ryan’s suggestion and then contact GoDaddy if it still doesn’t work. Thanks guys!

Viewing 3 replies - 1 through 3 (of 3 total)
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