It may not be an issue specific to s2Member, but general mail delivery problems. Consider a SMTP plugin to handle outgoing mail. The following one will provide real-time delivery stats (e.g., delivered, bounced, rejected):
https://wordpress.org/plugins/wpmandrill/
Thanks Jumbo. I think so but when i use Sanbox + Paypal Forms Pro, the mail function working find. Any idea?
sorry “working find” is WORKING FINE
Using the Sandbox doesn’t really provide a reliable guide, because you are then testing different settings from those used in a live transaction. So Jumbo might still be right.
I’d suggest testing a 1c transaction and then see what happens.
Hi KTS915. Thanks for response. I dont think Jumbo wrong. And i know when use SMTP plugin , my site will work fine. But just wondering why the main function not working. That is the main problem.
Thanks again
I’m having this trouble also, and when the memer signs up, they are redirected to my site, but the site is not updated with the news subscriber, and they only get an e-mail from Pay Pal, not my site.???
Hi. Thanks to all. I changed to use from Paypal button to Paypal Pro Form. The issue was solved immediately. Hope this help. 🙂
@sbo49988, thanks for the update. I’m glad you resolved it.
I don’t know why you (or the others) were having the button problems, but I’d have adviced these actions:
– Enable logging. WP Admin -> s2Member -> Log Files
– Verify the PayPal integration is complete and correct. http://www.youtube.com/watch?v=SvZxEQjezfY&list=PL8gPolqFnYqsPh9Y0TCjvwLkKuby29SYg
– Avoid the Sandbox, use the live account with 1 cent transactions for testing.
– Do these: http://www.s2member.com/kb/common-troubleshooting-tips/
If other emails from the are also not going out (e.g. New User email) then you have a more general problem. http://www.s2member.com/kb/troubleshooting-email-delivery-problems/
If other WP emails go out but s2’s aren’t, there are a few things to consider:
– Sandbox mode doesn’t send out emails. See: WP Admin -> s2Member -> PayPal Options -> Account Details -> Sandbox Tip
– Your emails may be going to the spam. Customizing your email so it’s unique to your site, instead of shared by hundreds of other sites, may help not being caught by spam filters.
– There’s a problem with the transactions, so s2 doesn’t get to the point where it sends the email. Does the log say the Signup Confirmation Email was sent?
I hope that helps. 🙂
