White Screen Of Death

  • mwi69

    (@mwi69)


    10 years ago

    Hi,

    I have the updated version of your plug in.

    Using Udesign theme

    I have deactivated all my plugins except Autoptimize and one by one activate the others. Three different times I had different plug-ins “trigger” the WSOD, then when I deactivated the “trigger” plug-ins the WSOD stay until I deactivate Autoptimize and re-activate, then a different plug-in becomes the “trigger” for the WSOD.

    Really frustrated, because this is the only plug in so far that optimizes the site speed.

    Any help is appreciated.

    https://wordpress.org/plugins/autoptimize/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Frank Goossens

    (@futtta)

    10 years ago

    HI mwi69, some questions for you:
    * what version of autoptimize are you running now? did you run another version before?
    * you don’t have a wsod when those 3 plugins aren’t activated?
    * what are the plugins that trigger the wsod?
    * did you try to clean Autoptimize’s cache instead of disabling it?
    * did you try to deactivate CSS and/or JS optimization?

    frank

    Thread Starter mwi69

    (@mwi69)

    10 years ago

    -I was running the most recent version 1.8.4

    -No I do not, the trigger plugins were W3 total cache & Q2W3 Fixed Widget – I forget the other

    – Yes I did try and clean it (i just did moments ago, and it again gives me a blank screen)

    – I did not. (Just tried) and when I only have the optimized HTML checked I do not get the blank screen. Doing further testing it looks like the blank screen occurs when I am doing anything with HTML, CSS, or Java reduction through your plugin. If I have nothing checked off, but the plugin activated, my site is up and running

    Plugin Author Frank Goossens

    (@futtta)

    10 years ago

    OK. Do you have access to your php-error-log? any relevant info in there?

    Thread Starter mwi69

    (@mwi69)

    10 years ago

    Frank, no idea on that one. Sorry.

    Plugin Author Frank Goossens

    (@futtta)

    10 years ago

    hmmm, could you ask your hoster if they can activate a php error log file for you to see?

    concerning W3TC; do you have js/ css minification active? if so, can you deactivate (because that indeed migth conflict)?

    Thread Starter mwi69

    (@mwi69)

    10 years ago

    I did read your FAQ or another post about that.

    I deleted it cause I am not thrilled with W3, but I did shut off W3’s minification.

    Working on the error log now.

Viewing 6 replies - 1 through 6 (of 6 total)
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