How to clear the plugin's Cache?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Elshereef

    (@elshereef)

    10 years ago

    Sorry, my problem wasn’t a cache problem! It was that I had to deltet the old thumbnail images – which were small that’s why they doesn’t show up in the first place – from the media library before uploading new ones.

    PetraP

    (@petrap)

    10 years ago

    Hey Elshereef,

    thanks for reaching out – I’ll gladly help!
    You can clear it by simply clearing your browsing data (cache). Don’t forget to restart the browser afterwards. However I am not completely sure that this is the issue here – I have checked your client’s site and noticed that the images in those problematic posts are too small for our plugin to notice (250x141). Please try to enlarge the images so that they are at least 268×151 in size.

    Please let me know how it goes!

    Take care & have a nice day,

    Petra

    PetraP

    (@petrap)

    10 years ago

    Hey,

    I was a few minutes too late I see 😉 – I am glad to hear you figure it out!
    And if you have any other questions, please do not hesitate to let me know. I will gladly help!

    Best,
    Petra

Viewing 3 replies - 1 through 3 (of 3 total)
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