Subscribers cannot view website

  • brian47374

    (@brian47374)


    10 years, 1 month ago

    Okay, I’m really confused. I have a paid website and when I create users, they should be able to access my website. When a user logs in, and they see their dashboard… then they click on a topic under. It doesn’t do anything. It doesn’t error out, it just doesn’t go to the link they clicked on. Is there any settings in S2member that would prevent them from going to the page they clicked on?

    I’ve not found any clear documentation on creating subscribers and how to allow them to “see your site”. If you have a link, please provide it for me. I’ve looked and looked and cannot find anything.

    Besides needing to resolve this issue, how does a subscriber get to view the paid website without having to go through their dashboard? This seems a bit “silly” to have to go through the dashboard.

    I am using s2members Pro, but I’m not sure that what I’m experiencing is an s2member issue.

    WP version is 3.8.1

    Thanks in advance!

    Brian

    https://wordpress.org/plugins/s2member/

Viewing 1 replies (of 1 total)
  • KTS915

    (@kts915)

    10 years, 1 month ago

    I might be wrong, but it sounds like you — or the mechanism you are using to have new users register — is not allocating them to an s2member level.

    If you just make them subscribers, or some other default WordPress category of user, s2member can’t “see” them, and so won’t direct them properly. You need to choose one of s2member’s own levels, even if you prefer to rename it to something else.

Viewing 1 replies (of 1 total)
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