Harsh to leave one star on the plugin for your mistake… I am sure it was frustrating though…
not testing every aspect of a plugin with no documentation on the subject is not ‘my mistake’… its the publishers. If they had done their due diligence, I the problem wouldn’t have occurred. If I had done the testing, the only improvement would be a support case before a review – but based on the lack of response over two weeks to both this review and the corresponding support thread, this bad review would have come eventually. Don’t get me wrong, I love me some MailChimp…but this plugin is not ready for consumption.
Fair enough to some extent, but you did use a beta plugin on a live site without testing the key features you needed.
That said, it failed you in a big way, so it is probably fair to leave a bad review.
I haven’t seen this issue on any of the sites I have used Mandrill on. I will keep an eye on it though. I suppose a couple 1 star reviews will help caution people to the fact that Mandrill is slow on support for this “community-driven” beta plugin…
BETA plugin? I must have missed that warning label.
The site was in dev and this plugin was used for the launch, recommended by a trusted developer. Yes – I should have tested it, and if it had a one star review I would have…but all the feedback was positive so I took a chance. This should help others with the old caveat emptor…
I’m merely restoring balance to the force… 😀
You have convinced me. 🙂 Looking through support, I see that you definitely are not alone in your frustration. So it could use a heads up.
I had no idea it was in BETA…
