• Resolved Chris

    (@curbano1972)


    I have installed and re-installed several times but can only get this error while trying to sign in to my Disqus. I reset and everything, nothing is working. I did notice that the Forum Shortname is blank under plugin settings. Is this causing the problem?

    Any help would be greatly appreciated.

    https://wordpress.org/plugins/disqus-comment-system/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Chris

    (@curbano1972)

    Here’s the link, if it helps:

    chrisurbano.com

    Thread Starter Chris

    (@curbano1972)

    Nevermind, I fixed it.

    I had originally installed this locally but never activated it. I waited until I moved it to a live site, but something went wrong. Well, I went back to my local install and activated it and it did work. I compared the two WP_OPTIONS tables and found 4 missing entries:

    1293 disqus_forum_url
    1294 disqus_api_key
    1295 disqus_user_api_key
    1296 disqus_replace

    I simply inserted these with their values that were listed in my local install and as soon as I clicked to configure Disqus, it went right into the login screen with the banner.

    I hope this will help anyone else who needs it! 🙂

    Hi, we have this problem, please could you explain more about the solution you used? Thanks!

    All this looks “empty”
    Settings:
    dsq_is_installed: _disqus_sync_lock:
    _disqus_sync_post_ids:
    disqus_active: 1
    disqus_forum_url:
    disqus_api_key:
    disqus_user_api_key:
    disqus_replace:
    disqus_cc_fix:
    disqus_partner_key:
    disqus_public_key:
    disqus_secret_key:
    disqus_sso_button:
    disqus_sso_icon:
    disqus_manual_sync:
    disqus_disable_ssr:
    disqus_last_comment_id:

    From where did you took the info?

Viewing 4 replies - 1 through 4 (of 4 total)
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