Support » Fixing WordPress » Jetpack IMAGE widget not working

  • Hi, I am running the SUFFUSION theme.
    I drag the jetpack IMAGE widget to sidebar with the others. I edit it (add image link etc) save it, It appears to save but then vanishes on a reload and never shows on the site. I’ve tried editing an old widget that worked and that doesn’t take either. I suspect it’s not actually saving.
    I did a search and read that a few years ago that the images had to be embedded elsewhere before they can be put in the widget but that doesn’t work (tried duplicating an existing IMAGE widget).

    In a possible connection, if I am in a Page and try to embed media from Media Library, the library appears empty, search sometimes works and finds the image but sometimes doesn’t. But if I access the Media Library directly from the dashboard it’s fine.
    any thoughts?
    PS I’ve googled and searched these forums but nothing came up. Apologies if a duplicate issue has recently been raised.

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