Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author JS Morisset

    (@jsmoriss)

    The Facebook debugger looks good (I assume you meant Facebook):

    https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fpetluck.ca%2F53344

    Try and move the JavaScript to the head (default) instead of the footer.

    Try the like/send button instead of share, and see if that helps.

    Give it some time, Facebook may come around. Once in a while they have a bug in their javascript, or their cache.

    js.

    Thread Starter petluck

    (@petluck)

    Thanks for the quick reply, yes it was Facebook, I should have mentioned. I’ve changed the Javascript to head, and I’ll see if that fixes it for the moment, and then change to the like/send if needed.There are other issues with the like/send that make it unworkable. (dialogue box for adding a comment is hidden, and the share doesn’t go onto the facebook timeline.)

    Also, I’ve noticed, when I share from the posting the count goes up. But shares from my original post to facebook don’t get counted. Weird.

    Plugin Author JS Morisset

    (@jsmoriss)

    Ah. The count on the admin side is correct, but the count on the front-end stays at 0? Sounds like a JavaScript conflict with something else. You may want to see which other plugins are using JavaScript and see if turning them off fixes the counter…

    js.

    Thread Starter petluck

    (@petluck)

    The admin also shows 0. I’m using RSS Graffiti to autopost to my facebook profile, and it usually will show that as a share, but on occasion it doesn’t, and anyone who shared from my autopost won’t show in the counts either. Maybe it’s a conflict with that app.

    Plugin Author JS Morisset

    (@jsmoriss)

    Sounds like it might be sharing the wrong URL, or your canonical URL value could be different. The counter is based on the URL shared, so http://petluck.ca/53344 is not the same as http://petluck.ca/?p=53344, for example.

    FYI – That original URL you posted now shows 3.

    js.

    Plugin Author JS Morisset

    (@jsmoriss)

    Have you found the source of the issue?

    js.

    Thread Starter petluck

    (@petluck)

    As far as I can see, the problem hasn’t reoccured since moving javascript to the head. The post count on the problem post did go up, but that was me resharing directly from the post as I was testing. (Also, I checked and the URL that was shared reported the same share count as the original, so I don’t think it’s the wrong URL sharing.)

    thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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