Support » Plugin: Orilla Cart - eCommerce » Shop Page is blank

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author orillacart

    (@orillacart)

    Hello. If you encounter 404 not found errors after trying to browse the created categories and products, then you need to update your WordPress permalink structure. To do so, you need to go to the permalink structure menu in WP admin and save it again. After doing the re-save you should be able to browse through the shop related parts of the site.

    Thread Starter Joshua

    (@malavjj)

    There is no 404 error it is just blank, complete white screen page. http://lwsolutions.us/store/shop/

    I just saved the permalinks and that did not work.

    Plugin Author orillacart

    (@orillacart)

    Hello,

    Please tell us your PHP version.
    Also if you like send us FTP access to info@orillacart.com
    and we will fix the problem for you. There is probably fatal error and the error reporting is disable, so we see blank page instead of the error.
    The error may be caused by specific php setting or by the php version itself.

    Best Regards

    Hi,

    I having problems in Uninstalling this plugin. It is causing difficulties to my clients website. Urgently, need answers. I have been through the FTP but what file or fold to delete?

    Plugin Author orillacart

    (@orillacart)

    Hello,

    To uninstall you need to delete the orillacart folder located in:

    wp-content/plugins/orillacart

    May I ask what difficulties exactly, answering that will help us improving the plugin by fixing the problems that you are facing?

    Best Regards

    Hi,

    At first, my shop page was working perfectly but when I view the product, it says that Page Not Found. When I updated the permalinks both Item page and Shop page are now completely blank.

    Any suggestions to fix these?

    Thanks,

    An addition,

    I installed this plugin on a fresh install of wordpress(current version).
    Shop and item page is perfect but upon clicking the “Add to Cart” button an error “Uncaught exception:no such product” appears.

    Plugin Author orillacart

    (@orillacart)

    Hello,

    We will need admin and FTP access for the site with the problem, so that we can check your settings and see if that is caused by bug or misconfiguration. You can send them to info@orillacart.com

    Also in the future please start new topic!

    Best Regards

    I have the same problem, a blank shop screen. New install and saved the WordPress permalink structure. There is a Fatal Error message I will email details.

    I have the same problem.

    I saved permalink structe but my shop page is blank.

    Any idea ?

    Regards.

    If you require assistance then, as per the Forum Welcome, please post your own topic instead of tagging onto someone else’s topic.

    I am now closing this 4 month old resolved topic as it references an older version of WordPress.

Viewing 11 replies - 1 through 11 (of 11 total)
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