Support » Fixing WordPress » Password Recovery

  • I have been busy with work but wanted to do some update of my website. Unfortunately, I can not seem to login to the /wp-admin panel. I am 100% positive that my username is correct, however I am not too sure of my password. When I try to do the password recovery the CAPTCHA image does not display.

Viewing 6 replies - 1 through 6 (of 6 total)
  • By default, WordPress does not use any captchas. Are you perhaps using a login plugin for this?

    Using FTP Credentials or CPanel account rename the plugin folder to deactivate all plugins and try to recover the password by click forgot password link.

    Thread Starter Spencerdc

    (@spencerdc)

    I don’t have captcha on my website but it may have been a plugin that was within the theme? Fresher, I will try to go that route (this should be fun).
    Thank you and I will post results.

    Thread Starter Spencerdc

    (@spencerdc)

    I have gone into my plugins and disabled all at first. No luck at logging in. I have disabled si-captcha plugin itself but I am still not able to login directly.
    Any other suggestions?

    Good. I thought it was happening due to the plugin but most likely it is in theme so take the backup of your theme and delete it now you tried to login might get back to your site.

    Strictly advise before you do anything get a backup copy of your file or any, down the road it will help you a lot.

    Thanks,
    vicky

    Thread Starter Spencerdc

    (@spencerdc)

    I think I may have solved the problem. I use GoDaddy to host and I originally had two domains. I forwarded the original domain name to the newer name and I think that may have thrown the whole thing off. I am having GoDaddy take the forwarding off and hopefully that will work.

Viewing 6 replies - 1 through 6 (of 6 total)
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