Hi Anne-Sophie,
I see the share counts on both sites right now for Facebook and Twitter, and for LinkedIn on devargas.com.es (you are using the Icon + Text style at the moment).
As for the fact that the whole site is being shared rather than the post URL, I suspect that it is because you have the All in One SEO plugin installed and active, yet you haven’t configured it to output the OpenGraph tags properly. Can you activate it’s Social module and make it generate the OG tags, and then try again? Let me know when you’ve done that, and I’ll check as well. By the way, doing so will allow to you Publicize your posts properlto Facebook as well (as it is, without the right tags, Facebook won’t accept Publicized posts if you were to try).
Hi Ricahard,
Thank you very much for your quick answer and sorry for not getting back earlier: Gmail sent your email notice to the “Social” folder :S
I’ve been checking again, and counts don’t appear to me. I’ve also activated the Social Meta (and left “Disable Jetpack Tags” unchecked) but the problem remains. Then, I’ve desactivated all plugins except Jetpack (Versión 2.8) but LinkedIn still shares the whole site and counts don’t appear…
Any help would be very welcome!
Best,
Anne-Sophie
Hi Anne-Sophie!
Because you still have All in One active, Jetpack won’t output it’s OpenGraph tags. Try this plugin to force it to output the tags, then I’ll check again:
http://wordpress.org/plugins/always-use-jetpack-open-graph/
Hi Richard,
Thank you, the plugin almost fixed it well: now the share on LinkedIn works fine and got almost all the counts: those on Twitter and Pinterest doesn’t show (I know Google won’t as it’s not their default button).
If you have an idea about Twitter, it would be great, otherwise, don’t worry, I already helped a lot!
🙂
Hi! We haven’t been looking at the same site I just realized. 🙂 I was looking at http://imribas.com/zigzag-ataque-pirata/ and you’ve been looking at http://devargas.com.es/rollover-imagen-blanco-negro-color-fundido-css/ !
So, for the 2nd site, remove the plugin I told you about 🙂
Then we’ll check again!
Hi Richard!
Yes!!! Sorry for not mentioning it, I was testing it first on my website. I’ve removed the plugin, everything fine except what I mentioned before: Twitter and Pinterest still don’t show 🙁
Best,
Anne-Sophie
Hi Anne-Sophie!
I just tried sharing this post on Twitter from the button:
http://devargas.com.es/rollover-imagen-blanco-negro-color-fundido-css/
And the number updated from 7 to 8 shares when I refreshed the page.
I didn’t test Pinterest since I don’t have an account for it, though.
Are you still unable to get the number to update for them? Have you tried while Logged-out just in case there’s some sort of conflict with a plugin that runs when you’re logged in?
Hi Richard!
I’ve tried with log out: on Chrome it doesn’t show, but it does on Firefox!! So I’ve desactivated the AdBlock extension and it works! (strange that it blocks Twitter counts but let you see Facebook and LinkedIn).
Pinterest counts are not showing, but I don’t want to annoy you anymore with this…
Thank you so much for your time and dedication.
Best,
Anne-Sophie
Hi Anne-Sophie!
Yep, there are some settings in Adblock that can make Facebook and other social media stuff disappear. You can white-list your own sites though, if you wanted to keep using Adblock.
Thank you Richard! I will do so 🙂
I have the same issue. Just updated jetpack and Pinterest fan count is gone. Do you know a fix? I have no ad block or other plugin. This is my blog: http://beachblissliving.com/blog/ Thanks!
Maya
Hi Maya, if you have checked the All in one SEO Pack point and it still doesn’t works, you should open your own topic, as this one is from few months ago and is marked as resolved. Cheers.
Sorry about that. And thanks!
