Upload Problems with Media Window

  • sturz

    (@sturz)


    10 years, 3 months ago

    It is always the same problem:
    I want to insert new media to my wordpress site and the insert function disappears and instead of that i get a “none” button.
    Besides that, the window gets stuck, i cannot close the media window, thus not save my changes for example. Only way is to reload the page.

    The problem comes and goes, it happens with all plugins deactivated too.

    Here a link to a screenshot.
    http://sturz.zhdk.ch/screenshot_media_upload.jpg

    Kind regards and thanks for help

Viewing 2 replies - 1 through 2 (of 2 total)
  • esmi

    (@esmi)

    10 years, 3 months ago

    Have you tried:

    – switching to the default theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Thread Starter sturz

    (@sturz)

    10 years, 3 months ago

    i’ll give it a shot, thanks for the fast reply Esmi. I’ll try tomorrow.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Upload Problems with Media Window’ is closed to new replies.