• Hi , Just went to upgrade my Karma WordPress theme from 4.0 to 4.0.1 and noticed that my upgrade option is missing on this step. “In the “Theme Upgrade” box choose “Yes” from the dropdown list.”

    My WordPress version is the last one
    Please Help

    Thanks you !
    Lou
    http://thats-design.com/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Your site is generating a 500 error for me so I can’t look for sure but the cached copy of your site shows that you mean this commercial theme.

    You’ll need to contact the author for support.

    https://support.truethemes.net/

    Commercial products are not supported in these forums.

    Thread Starter thats-design

    (@thats-design)

    Thank you for your answer ! Maybe the server was down when you looked at it ! I don’t know why this “upgrade option” is no longer available on my “WordPress dashboard” .I’ll have always the same problem when i want to upgrade my themes 🙁 Can I send you my login codes on a private message then you can see what i mean ? Thank youuuu

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Can I send you my login codes on a private message then you can see what i mean ?

    Sorry but that level of support is not offered in these volunteer forums.

    I’ll have always the same problem when i want to upgrade my themes

    Themes from the WordPress repo should just upgrade but that’s not one of those themes. For that theme specific support you really need to contact the theme author directly.

    Thread Starter thats-design

    (@thats-design)

    Ok ! Thank you anyway ! Have a good weekend:)

Viewing 4 replies - 1 through 4 (of 4 total)
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