Failed to send message details not matching up

  • AngieC

    (@angiec)


    10 years, 3 months ago

    Hi- I have found several topics on this issue, but am not sure if they apply to my issue and I have not found the answer successful in them. I am using CF7 and have modified the text in the error message so that I know the form is giving me a response to this error:

    # Sender’s message was failed to send

    My theme css overrides the colors on this, so I don’t know what color it is and changed the text in each box to see which one sent the message.

    I am on bluehost and we are using the Easy SMTP plugin they recommended. We are able to send email from Easy SMTP to any email, but the forms won’t send. It appears to us that we’re getting hung up before we even get out of WP.

    Shot of my form email I’m trying to send: http://grab.by/tosW

    Shot of the code on the form: http://grab.by/tot2

    Shot of the Easy SMTP settings: http://grab.by/totm We have cookpaper@c***p***r.com in there because that is the gmail address of the google web app we’re using for SMTP.

    Can you point me in the right direction of what to fix next? Thanks for all your help– love this form plugin! 🙂

    http://wordpress.org/plugins/contact-form-7/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Neil Murray

    (@buzztone)

    10 years, 3 months ago

    RE: It appears to us that we’re getting hung up before we even get out of WP.

    This is most likely due to a Javascript conflict with either your current WordPress theme or one of the other plugins you are using – see Contact Form 7 Email Issues – there is a link there that covers Javascript Conflicts.

    Use Firebug or Chrome Dev Tools to examine Javascript conflicts in detail.

    Remember that a problem in one script can cause issues in another.
    For example, some jQuery errors can stop jQuery processing any more script, which can make the culprit hard to find. A jQuery error in one of your plugins or your themes javascript files can stop jQuery processing before it gets to the CF7 script.

    Neil Murray

    (@buzztone)

    10 years, 3 months ago

    By the way, I can’t see any of your screenshots. Link to actual form is often a lot more helpful if possible.

Viewing 2 replies - 1 through 2 (of 2 total)
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