Thread Starter
GearMX
(@gearmx)
In all fairness, maybe doing secondary testing on the theme Twenty Fourteen isn’t accurate since Buddypress isn’t supported. However, it would be great if any advice is given. Thanks
Plugin Contributor
Qurl
(@qurl)
Please let me know which theme you’re using. I’ve had the report more, however was not able to reproduce. Do you know which version of DW you’ve been using before the upgrade?
Thread Starter
GearMX
(@gearmx)
The theme I am using is Dynamix: http://themeforest.net/item/dynamix-business-corporate-wordpress-theme/113901
I am also using the latest version of Dynamic Widgets 1.5.6. I have 2 identical websites with the same plugins running on WP 3.8. On one of the sites, DW works perfect. The other site it does not. The only difference is that DW doesn’t work on the updated theme. I’ve already talked to the theme programmers, which say that the problem in within DW. Please let me know if I can send you Admin login credentials to both sites so you can see exactly where DW breaks on one of them.
I truly hope there is a solution. I’m in a little panic since these are running on schools that desperately need DW to work again with Buddypress groups. Thank you Qurl.
Outside of this little problem, DW rocks!
Plugin Contributor
Qurl
(@qurl)
So, just to be sure. DW is working perfectly on one site. On the other you’ve updated the theme and DW stopped working. Then I’m very sorry for the theme developer, but apparently the theme breaks DW now. In my humble opinion it’s the theme author to blame here.
It’s world upside down the theme author tries to blame me. DW is a free plugin. I’m giving free support. You’ve paid for the theme and you get no support at all.
I’m sorry but I can’t give you personal support by looking within the WordPress installation itself. Then I have to charge you for that.
Thread Starter
GearMX
(@gearmx)
Yes, correct, DW worked on buddypress groups before upgrading to the latest theme on one site. Oddly, DW is only affected in this particular area. Every other instance of DW works perfect. The only thing that concerns me is that DW doesn’t filter with buddypress groups on Twenty Fourteen… However, I know that the Twenty Fourteen theme isn’t optimized for Buddypress so I don’t know if this is a fair comparison. Regardless, I will work with the theme author of Dynamix and try to get to the bottom of this. I truly appreciate your responses & time. I just need to get DW back working again for Buddypress groups. If all else fails, I will pay anyone for support to get this fixed, as it’s very important to have this filtering.
Lesson learned: Do not upgrade anything before testing on a “testing platform” first
Plugin Contributor
Qurl
(@qurl)
It’s actually not that odd. As you have noticed yourself the twenty fourteen does not support buddypress very well. So, I guess something has changed in the theme that made buddypress not (completely) supported anymore. DW relies much about the theme, cause that’s the one that needs to provide DW with the correct data.
Thread Starter
GearMX
(@gearmx)
You are correct…. I downloaded a free buddypress compatible theme for testing: http://wordpress.org/themes/firmasite for testing and Dynamic Widgets worked perfect in filtering Buddypress Groups! At least I’m narrowing down where exactly the root of the problem is. Thanks again for your quick responses.
I guess I can safely say that it’s 100% that my other theme broke this functionality.
Plugin Contributor
Qurl
(@qurl)
Good, I can safely put this topic to resolved. 🙂 Good luck in getting the support from the theme author you’re entitled for.
