• For some reason, when we try posting a post, it doesn’t send out an auto subscriber email (has been working…) and then shows connection lost to wordpress.com

    We have tried un-publishing and re-publishing. Can’t seem to get the wordpress.com connection to re-connect.

    Any suggestions? We aren’t using WP-Cache.

    http://wordpress.org/plugins/jetpack/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter greenpeas

    (@greenpeas)

    Do I have this posted in the correct place?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    After update to wordpress 3.8 and jetpack 2.7, when we posting a post, it doesn’t send out an auto subscriber email (has been working…) and then shows connection lost to wordpress.com.
    Any suggestion . Please help
    site http://papagayoladiesclub.org/wordpress/
    2 nd question.
    From beginning I install wordpress under http://papagayoladiesclub.org/wordpress/ instead of under the domain. How can I fix it, move wordpress up to the main host?
    Please email me at vanjoncr@gmail.com.
    Thank you

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    @thanhvan Could you please start your own thread, as per the Forum Welcome?
    http://wordpress.org/support/plugin/jetpack#postform

    Thank you!

    Thread Starter greenpeas

    (@greenpeas)

    Hi Jeremy,
    I must have not subscribed to this thread…

    I tried the above suggestion and got this:

    Jetpack Debugging Center
    Testing your site’s compatibily with Jetpack…
    Your Jetpack setup looks a-okay!

    I did check known issues, and it doesn’t look like we have any issues there. My wife noticed that subscribers have remained at 49 for the past 5 months. If we enter an email address (not subscribed) nothing seems to come though.

    Since it passed debugging, and additional suggestions?
    Thanks again!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Since it passed debugging, and additional suggestions?

    Could you send us an email with more details about your site, and the email addresses that do not receive notifications or confirmation emails?
    http://jetpack.me/contact-support/

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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