Filtering IP addresses

  • Resolved GSJ

    (@gsj)


    10 years, 4 months ago

    Hi camu,

    I’ve got my IP address listed as a “Blacklist IP address” so I don’t track myself, but when I go to “Right Now”, I see my recent views shown with a different IP address listed and with my IP address as the ”Originating IP” in brackets…

    Is the Blacklist IP address feature not working or am I doing something wrong here?

    Thanks,

    GSJ

    http://wordpress.org/plugins/wp-slimstat/

Viewing 15 replies - 1 through 15 (of 22 total)
1 2
  • Plugin Author Jason Crouse

    (@coolmann)

    10 years, 4 months ago

    Hi GSJ,

    you need to filter your ‘public’ IP address (the other one you see in SlimStat). There’s currently no way to filter visits by originating IP Address.

    Merry Christmas,
    Camu

    Thread Starter GSJ

    (@gsj)

    10 years, 4 months ago

    Hi Camu,

    But my “public IP address” is what is being shown as the “originating IP address” on Right Now?

    And there is a different IP address noted just before this?

    Eg. My public IP address is 121.73.51.82 (according to a Google search of “what is my public IP address”).

    In Right Now it shows: GSJ (103.22.201.65) (Originating IP: 121.73.51.82)…

    Merry Christmas,

    GSJ

    Plugin Author Jason Crouse

    (@coolmann)

    10 years, 4 months ago

    GSJ,

    apparently there’s a firewall/proxy between you and your website, but not between you and Google 😉

    Thread Starter GSJ

    (@gsj)

    10 years, 4 months ago

    Ok, how do I remove this? Something to do with my host or on my cPanel?

    Plugin Author Jason Crouse

    (@coolmann)

    10 years, 4 months ago

    I’m not sure your host will allow to “remove” that 😉 But you can always ask…

    Thread Starter GSJ

    (@gsj)

    10 years, 4 months ago

    Hi camu,

    My host said this:

    “There is a firewall on the server (there isn’t a proxy though). No settings have changed on this server in quite a long time. So if the plugin has worked previously then it should continue working. Can you please let me know what port number the plugin uses to communicate with to gather its information?”

    Do you know what this port number is?

    Thanks,

    GSJ

    Plugin Author Jason Crouse

    (@coolmann)

    10 years, 4 months ago

    Hi GSJ,

    the plugin uses port 80, but the issue here is that the firewall is manipulating the headers that it sends to the server. WP SlimStat looks for the typical HTTP_X_FORWARDED_FOR and REMOTE_ADDR. The issue could be fixed if they could configure the firewall to forward not its own IP address but the visitor’s.

    Alternatively, we have a premium add-on that can fix this for you:

    http://slimstat.getused.to.it/addons/wp-slimstat-firewall-fix/

    Thanks,
    Camu

    Thread Starter GSJ

    (@gsj)

    10 years, 4 months ago

    Hi camu,

    Thanks, my hosts response:

    “Their solution to reconfigure the firewall on our end wouldn’t be possible unless you had your own server (eg. VPS or dedicated server).

    I am not sure why there premium add on would fix this issue, however that would be the only way of accomplishing what you need in a shared environment unfortunately.”

    So I might try your premium add-on and see if it helps.

    Plugin Author Jason Crouse

    (@coolmann)

    10 years, 4 months ago

    Basically the add-on swaps the two ip addresses before Slimstat logs that pageview 😉 However you will still need to filter your hosting’s firewall IP in the settings. But at least your reports will be not skewed.

    frequencycast

    (@frequencycast)

    10 years, 4 months ago

    Thread Starter GSJ

    (@gsj)

    10 years, 3 months ago

    Hi Camu,

    I have installed the Add-on, and am trying to find where to put the licence key in?

    In the Add-ons section it lists the Firewall Fix Add-on and says $10, but I have already bought it and there is not place to enter the licence key?

    Plugin Author Jason Crouse

    (@coolmann)

    10 years, 3 months ago

    Did you install and activate the add-on? 🙂

    Thread Starter GSJ

    (@gsj)

    10 years, 3 months ago

    Yeah, it is installed and activated and showing in my plugins list…

    Plugin Author Jason Crouse

    (@coolmann)

    10 years, 3 months ago

    That’s strange. Are you sure your page wasn’t cached? Can you check again?

    Thread Starter GSJ

    (@gsj)

    10 years, 3 months ago

    Yeah I’ve deleted the cache a few times, but there’s still nowhere to enter the licence key.

    Now my public IP address is showing first, but a different address is showing as the originating IP.

    Even though this public IP address is in the filter.

    Same for all other users.

Viewing 15 replies - 1 through 15 (of 22 total)
1 2
  • The topic ‘Filtering IP addresses’ is closed to new replies.