• I’m having a strange problem on my website http://www.restaurants-uncut.com/.

    Some of the words and letters that I write change into strange characters, especially apostrophe. The following is a sample of this:

    “isn’t there all the time. Also if you’”

    At first I thought this was something related to the theme I was using but I’ve changed theme and the problem persists. Moreover, all the previous posts which were fine before are now showing these strange characters.

    I would appreciate it if someone could guide me as to how to resolve this issue.

Viewing 4 replies - 1 through 4 (of 4 total)
  • When you added your content, did you copy and paste it from a Word document?

    Looks like a problem with the apostrophe (‘).

    Thread Starter saqib62

    (@saqib62)

    Yes I did.

    But I’ve been doing that for the last six years, ever since I’ve been using wordpress. I didn’t have a problem before. Why all of a sudden?

    Also why would the characters of previous posts change as well, since they were alright when I first published then.

    Finally, it’s just not the apostrophe (‘) that is changing. If you look closely at my content, sometimes even the alphabets like ‘f’ are being converted.

    I just can’t make out why.

    Hi saqib62,

    Is your URL http://www.restaurants-uncut.com spelled correctly? I get a blank screen when I try to open it.

    It seems this is an encoding problem. When did it first occur? Did you do any update, new plugin or anything else? It is important to define what change has been done at the time this problem started.

    A possible solution could be to add <meta charset="utf-8" /> in your <head>.

    Thread Starter saqib62

    (@saqib62)

    Hi Kaniamea,

    Thanks for trying to help me out with this.

    Yes the site is spelled correctly. For some inexplicable reason it was only showing on firefox and not on chrome and IE. After I installed W3 total cache plugin, it’s now opening on all browsers.

    The following is a complete list of things gone wrong with my site http://www.restaurants-uncut.com. :
    1. Some of the alphabets in posts convert to strange characters upon publishing.
    2. Half of the post disappears once it is published. It’s as if the editor deletes part of the post randomly.
    3. The Jetpack site stats page is showing the same strange characters. Only here the complete screen is showing gibberish stuff instead of just partial, like in posts.
    4. The strange characters are also visible in the admin panel. That means it not something in the theme itself.
    5. The post summary and thumbnail does not show up in Facebook status update when I post a link of a specific post on my Facebook wall.

    Some of the remedies I’ve tried:
    1. Deactivated all the plugins.
    2. Checked for malicious code in theme files.
    3. Changed the theme altogether
    4. Looked for malicious code in wp-config and .htaccess.
    5. Looked for suspicious files in the website folder via FTP.

    Couldn’t find any malicious code or file and nothing seems to work. Could the code have been injected into the database? How do I check that? That is, while files should I check in the database?

    The site has been hacked four times in the past and migrated from Servesea server to iPage server, although I don’t think it’s a migration issue because I migrated another site of mine http://www.brandasy.com and nothing seems to be wrong with it.

    Kindly advise.

Viewing 4 replies - 1 through 4 (of 4 total)
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