Problem solved.
I don’t really know what was going on. There was a # in the code that shouldn’t have been there. Maybe that caused the problem.
The shortcode name was also starting with a space to have it at the top of the list…
Changed both and now it seems to be working fine again. Very weird.
There also might be an issue with the new WP admin css: the custom templates didn’t show properly in Chrome in your template settings.
So, I’m still a bit mystified, but everythings working again so I better not touch anything anymore…
Best,
Thilo.
Hi,
Glad you got it sorted, looking at your template again looks like the initial div is malformed, should it not be:
%LINK_OPEN%de#<div>%LINK_OPEN%de# <div class="CTAButton"><i class="fa fa-shopping-cart" style="padding-right:10px"></i>Bei Amazon %PRICE%DE#</div>%LINK_CLOSE%</div>%LINK_CLOSE%
NOT:
%LINK_OPEN%de#<div %LINK_OPEN%de# <div class="CTAButton"><i class="fa fa-shopping-cart" style="padding-right:10px"></i>Bei Amazon %PRICE%DE#</div>%LINK_CLOSE%</div>%LINK_CLOSE%
Changing the <div to <div>
Paul
Yes, obviously, thank you!
Now it also works without the strange nesting:
<div> %LINK_OPEN%
<div class="CTAButton">
<i class="fa fa-shopping-cart" style="padding-right:10px"></i>
Bei Amazon %PRICE%
</div>
%LINK_CLOSE%</div>
Thilo.
Hi Paul,
something is still wrong. Now some pages don’t load properly. This one, for instance:
http://allesbeste.de/drucker/der-beste-multifunktionsdrucker
Another works although it’s actually the same:
http://allesbeste.de/drucker/der-beste-laserdrucker-fuer-zuhause
All pages load properly, when I disable the Amazon Link plugin.
Any ideas?
t.lo
If I remove the shortcodes from pages, they load fine.
Very weird.
t.lo
If I simply remove %LINK_OPEN% from the template, everything works fine. So calling the link seems to cause the problem.
Could this be a problem with yesterday’s update?
Best,
Thilo.
It gets weirder still: most pages load if I disable the product cache. Enabling the cache and ticking the prefix data box makes most pages refuse to load.
With the cache disabled, pages sometimes load, sometimes not. At least with re-loading a couple of times, I can make the page appear. Especially with this link:
http://allesbeste.de/drucker/der-beste-multifunktionsdrucker
(BTW: the MacBook Air page doesn’t have a shortcode to your plugin and works consistently: http://allesbeste.de/laptops/das-beste-laptop)
So it seems there’s something wrong with the plugin, not with my template code…
Thilo.
Hmmm,
Thanks for looking into it, does reverting to the previous version of the plugin fix things?
Not sure I’ll get much time to look into it in the next couple of weeks, but I’ll double check the recent changes.
Paul
No, the problem persists with the old version, too. Very weird.
What’s strange is that it’s not consistent. Sometimes one page loads, sometimes another one.
Thilo.
Do you have access to the php error log?
This might give us a clue to what is going wrong, I’m guessing that either the AWS lookup is occasionally failing or bringing back partial data. This is being saved in the cache and causing the plugin to fail.
Intermittent problems can be due to running low on memory? Could try raising the maximum?
Paul
I don’t seem to be getting any php errors. I turned error logging on, but nothing so far.
I can’t imagine there being a memory problem as I only have very few pageviews. Being on shared hosting I can’t really change anything there anyway.
Played around a bit with the settings though and found out that the problem seems to occur especially when the Shortcode Cache is disabled – regardless if product cache and/or Prefetch Data is on. Though I also got some blank pages with prefetching on. It’s really strange.
At the moment it works again with prefetching and both product and shortcode cache enabled. I had product cache and prefetching on before the problem occurred, but not the SC cache. I think.
I’ll let you know, if anything changes.
Thilo.
Sorry to report that the problem is back, this time with a twist: I have two buttons triggered by the exact same shortcode on a product page. The one in the sidebar works fine, the one on the bottom of the article produces a wrong link. See here:
http://allesbeste.de/tablets-und-e-reader/das-beste-tablet
This is the corrupt link from the bottom button:
http://www.amazon.%25tld%DE/#/gp/product/B00G50IFDI?ie=UTF8&linkCode=as2&camp=1634&creative=6738&tag=%25TAG%DE%23&creativeASIN=B00G50IFDI
I flushed the shortcode and product link. The result was again lots of blank pages. Got it back to work with switching caches back on one after another, this time without prefetching. No consistent behaviour there. The link in the bottom button is still corrupt though. And I still see nothing in the php error log.
Something is very wrong…
Thilo.
Hi Paul,
I uninstalled the plugin completely and reinstalled it. I still get blank pages when SC cache is not enabled. If SC cache is enabled, most of the links are corrupted (see above).
I can also confirm that the plugin does not produce ans php errors. The error log is working properly but there are no errors from your plugin.
Seems like I’ll have to look for another solution.
Thilo.
Hmm,
Is it any more reliable if you do not have to extra plugin to scrape the ‘latest’ price off the Amazon web site?
Am I right in thinking you only have 2 Amazon Link shortcodes on each page, and they are both the same shortcode, using the template above?
Paul
Yes, I have two buttons using the exact same shortcode. The one in the sidebar always works, the one at the bottom of the post often – but not always – has a corrupted link with http://www.amazon.%25tld%DE…
If I turn off the plugin or remove the shortcodes, the site works 100% correct.
At the moment, all pages load again. I have shortcode cache on, but product cache and prefetch off. With shortcode cache off, most post pages just show a blank page.
Thilo.
