Got URL?
What version did you upgrade from?
Thread Starter
Cyndi
(@cynderella)
Hi Michael, I’ve been updating whenever it an update came out but I don’t remember the latest version before this latest update.
This is the url: http://www.homeremediesiowa.com/
Thank you!
Ah, clear your browser cache.
The testimonials stack initially onload until the CSS loads.
Thread Starter
Cyndi
(@cynderella)
Hi Michael, I did clear my cache, went to the site on a computer that’s never been to that site, it’s still stacking. Thank you.
What OS and browser are you using?
My testings are displaying fine.
Thread Starter
Cyndi
(@cynderella)
Chrome and Firefox on PC, Windows 7 (desktop) and Windows 8 (laptop).
Cyndi,
I’m really sorry for the trouble, but when I’m not able to reproduce the trouble then I’m not able to work a solution. More than likely, this is caching related.
I even had my wife open up your site on her computer without any issues.
Have you tried pulling the site up on a friends computer?
Have you forced your browser to reload the site files?
Have you deleted your browsers cache and cookies related to the site?
I’m getting the same stacking issue in multiple browsers and an Android phone:
http://redkitecreative.com/dev/rishel/contact-us/
Clearing the cache/cookies doesn’t affect it.
All testimonials are shown on load, then it removes one each time it refreshes until it gets to one at a time as it should be doing.
This is with bxSlider disabled to remove all the extra unneeded white space. If I enable bxSlider, they always load one at a time.
@redkite, that page just loaded up fine for me. I think it’s a caching issue.
Beyond this, have you tried https://aihrus.zendesk.com/entries/25119302-How-to-debug-common-issues and the CSS troubleshooting at its bottom?
My apologies – I had turned bxSlider back on. Now it’s ‘off’ and you should see three testimonials load on page reload, then two, then one when they refresh.
I just looked at this in three browsers and a phone, same stacking in all of them.
Ah, did you enable the old css in the compatibility and reset tab?
I didn’t, but I I did notice that in the overall Settings I had left bxSlider turned on (even though it was off in the widget itself). I unchecked it in Settings, and now it seems to be working fine.
Thanks for looking into this!
@cyndi, did you have any luck on your issue?
Thread Starter
Cyndi
(@cynderella)
Michael, yes, I did thanks to you! Sorry, thought I had followed up to tell you. Happy New Year!
