Cannot get into Admin – password emailer not working.

Viewing 10 replies - 1 through 10 (of 10 total)
  • WPyogi

    (@wpyogi)

    10 years, 5 months ago

    You login here is not the same as your site – unless you coincidentally used the same user info on both places. Have you tried clearing your browser cache/cookies?

    See this for more ways to reset your password :

    http://codex.wordpress.org/Resetting_Your_Password

    Thread Starter designUblog

    (@designublog)

    10 years, 5 months ago

    I emptied the cache, but did not do anything. I am not skilled in coding. Are there any other options? Could I be locked out of my admin? If so, can I get my password reset? Maybe I am locked out. Unless this is an issue with my web host?

    WPyogi

    (@wpyogi)

    10 years, 5 months ago

    What is your site?

    Thread Starter designUblog

    (@designublog)

    10 years, 5 months ago

    I am using a temp URL through BlueHost for designublog.com (I was previously on WP.COM and now switching over). Please if you can help I would really appreciate it. THANK YOU!

    WPyogi

    (@wpyogi)

    10 years, 5 months ago

    What is the temporary URL? Are you logging in using it?

    The nameservers for your domain name are still set to WP.COM –

    http://www.whois.com/whois/designublog.com

    Thread Starter designUblog

    (@designublog)

    10 years, 5 months ago

    Yes, I haven’t pointed the site to .ORG yet.

    My temp URL is: http://69.195.124.143/~designub/wp-login.php

    WPyogi

    (@wpyogi)

    10 years, 5 months ago

    How did you install WP? Has it ever worked? Have you tried the reset methods in the article above? Have you asked BlueHost?

    Thread Starter designUblog

    (@designublog)

    10 years, 5 months ago

    I installed using Blue Host via Mojo with the one-click installation. Yes it works on my home computer but never on my laptop. I didn’t try other methods listed as I don’t have much coding experience. I tried to ask Blue Host but not much help. I will reach out to them again.

    WPyogi

    (@wpyogi)

    10 years, 5 months ago

    Yes it works on my home computer but never on my laptop.

    So wait, you can login on one computer but not another? That would be a relevant detail. Have you tried clearing your brower cache and cookies and tried another browser?

    andyvalvur

    (@andyvalvur)

    9 years, 9 months ago

    I have repeatedly hit the lost password button and entered my email address and have not received a new password. Please help.

Viewing 10 replies - 1 through 10 (of 10 total)
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