Error when uploading CSV to import to list

jcounts
(@jcounts)

10 years, 5 months ago

I just got Sendpress 0.9.6 on WordPress 3.7.1, and I’m having a problem when I try to upload a CSV to import into a list I’ve created. The full error is below. Note that in the parentheses after file_get_contents, the file path before /wp-content has no slashes in it: C:Inetpubvhostsarcoffortbend.orgemailblast/wp-content…. It should be C:\Inetpub\vhosts\arcoffortbend.org\emailblast\wp-content…. What can I do to fix this?

Here is the full error message:

Warning: file_get_contents(C:Inetpubvhostsarcoffortbend.orgemailblast/wp-content/uploads/2013/11/ArcInternalList_1.csv) [function.file-get-contents]: failed to open stream: No such file or directory in C:\Inetpub\vhosts\arcoffortbend.org\emailblast\wp-content\plugins\sendpress\classes\class-sendpress-data.php on line 858
We found 1 lines in your csv.
Warning: Invalid argument supplied for foreach() in C:\Inetpub\vhosts\arcoffortbend.org\emailblast\wp-content\plugins\sendpress\classes\views\class-sendpress-view-subscribers-csvprep.php on line 146

Warning: Invalid argument supplied for foreach() in C:\Inetpub\vhosts\arcoffortbend.org\emailblast\wp-content\plugins\sendpress\classes\views\class-sendpress-view-subscribers-csvprep.php on line 146

Warning: Invalid argument supplied for foreach() in C:\Inetpub\vhosts\arcoffortbend.org\emailblast\wp-content\plugins\sendpress\classes\views\class-sendpress-view-subscribers-csvprep.php on line 146

Warning: Invalid argument supplied for foreach() in C:\Inetpub\vhosts\arcoffortbend.org\emailblast\wp-content\plugins\sendpress\classes\views\class-sendpress-view-subscribers-csvprep.php on line 146

http://wordpress.org/plugins/sendpress/

Viewing 8 replies - 1 through 8 (of 8 total)

Thread Starter jcounts
(@jcounts)

10 years, 5 months ago

I forgot to post this info:

WordPress Version: 3.7.1
SendPress Version: 0.9.6
PHP Version: 5.3.3
PHP Memory Limit: 256 MByte
PHP Memory Used: 31.47 MByte
MySQL Version: 5.1.69

Database Tables:
wp_sendpress_subscribers_event OK
wp_sendpress_report_url OK
wp_sendpress_subscribers_status OK
wp_sendpress_subscribers OK
wp_sendpress_list_subscribers OK
wp_sendpress_queue OK

Ports:
Port 25: blocked
Port 465: open
Port 587: open

Support Info:
### Begin System Info ###

## Please include this information when posting support requests ##

Multi-site: No

SITE_URL: http://emailblast.arcoffortbend.org
HOME_URL: http://emailblast.arcoffortbend.org

SP Version: 0.9.6
WordPress Version: 3.7.1

Platform: Windows
Browser Name: Firefox
Browser Version: 25.0
User Agent String: Mozilla/5.0 (Windows NT 6.2; WOW
64; rv:25.0) Gecko/20100101 Fire
fox/25.0

Database Tables:
wp_sendpress_subscribers_event OK
wp_sendpress_report_url OK
wp_sendpress_subscribers_status OK
wp_sendpress_subscribers OK
wp_sendpress_list_subscribers OK
wp_sendpress_queue OK

Sending Method: SendPress_Sender_Gmail

PHP Version: 5.3.3
MySQL Version: 5.1.69
Web Server Info: Apache

PHP Memory Limit: 256M
PHP Post Max Size: 8M

WP_DEBUG: Disabled

WP Table Prefix: Length: 3 Status: Acceptable

Show On Front: posts
Page On Front: #0
Page For Posts: #0

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /var/lib/php/session
Use Cookies: On
Use Only Cookies: On

UPLOAD_MAX_FILESIZE: 128MB
POST_MAX_SIZE: 8MB
WordPress Memory Limit: 40MB
WP_DEBUG: Off
DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.

ACTIVE PLUGINS:

SendPress: Email Marketing and Newsletters: 0.9.6

CURRENT THEME:

Twenty Thirteen: 1.1

### End System Info ###

Plugin Author Josh Lyford
(@joshl)

10 years, 5 months ago

Thanks for the info. I have not seen this before but will do some testing on our side and see if i can figure out what is going on.

Best,
Josh

jacobgriscom
(@jacobgriscom)

10 years, 4 months ago

I have this same issue. The CSV is uploading as one long line and producing the error.

jacobgriscom
(@jacobgriscom)

10 years, 4 months ago

Ok, saving the file as a windows .csv solves the issue of getting them into the right columns.

But now I have another problem: once I map the .csv fields to the subscriber fields and click “Start Import” only 1 of the 2589 lines is being imported, and only the email from that line.

Any ideas?

Plugin Author itdoug
(@itdoug)

10 years, 4 months ago

Usually the problem has to do with the CSV file itself. Sometimes there is some extra characters at the beginning of the file if you open in a text editor. Would it be possible for you to open it in a text editor such as notepad on Windows or text Wrangler on the Mac and send a screenshot of the beginning of the file? I can also provide you with an email address if you would like to email us the file.

The other option is to just copy out the contents of the text file and paste it into the bulk import area when you click add subscriber. All you need to do to find the bulk importer is click on the subscribers tab and then click the “add” button next to the list you are trying to import to. It shows an example of how the CSV data should be formatted and you can paste it in and add to your list that way. We have done up to 50,000 records this way, so you shouldn’t have any problem with 3000.

Let me know which way you like to go and we will try to help.

jacobgriscom
(@jacobgriscom)

10 years, 4 months ago

Thanks for the reply.

Yes, we ended up figuring out the 2nd option and that worked for us.

Thank you!

Contented
(@contented)

10 years ago

using bulk ‘add’ feature, do I really have to add a comma “,” at the end of each field? Is there a quick way to do this?
G

Plugin Author itdoug
(@itdoug)

10 years ago

No, bulk add does not require a comma. Just put each address on a separate line.

Viewing 8 replies - 1 through 8 (of 8 total)

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