• Resolved buzzter

    (@buzzter)


    Hey dear forum people,

    since two days the auto-publicize to facebook is not working anymore.
    The post just doesn’t appear on my FB wall.

    Not only scheduled post, but all. The box “publish to fb” is checked before posting, afterwards it’s unchecked.

    I am running WP 3.7.1. and already tried to disconnect and reconnect. Didn’t help.

    This is the site: http://www.blogbuzzter.de

    Do you have some suggestions?

    Cheers

    buzzter

    http://wordpress.org/plugins/jetpack/

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    I’ve made some changes to your Publicize settings. Could you try to disconnect and reconnect once again, by following the instructions here:
    http://jetpack.me/support/publicize/#reconnecting-facebook

    Let me know if it helped.

    Thread Starter buzzter

    (@buzzter)

    Hey Jeremy,

    it started working again on the weekend without any changes being made.

    Still seems to work fine today. Will keep an eye on it.

    Thank you anyway.

    Buzzter

    Thread Starter buzzter

    (@buzzter)

    Yep, it works.

    Thread Starter buzzter

    (@buzzter)

    Hey Jeremy,

    i did the most recent jetpack update and the publicize function stopped working again.

    I already tried to reconnect.

    Can you help me out with any other advice?

    Thank you in advance

    Cheers

    buzzter

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    I’ve updated your Publicize settings once again. Let me know if it helps.

    Thread Starter buzzter

    (@buzzter)

    Thanks again.

    Unfortunately it didn’t work. I Already tried disconnecting and connecting again.

    Anymore things i could do?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    Could you walk me through the steps you follow to publish a new post? Do you use a plugin to duplicate or clone existing posts? Do you publish your posts right away, or schedule them for later? If you schedule them, do you use a plugin to force the publication of scheduled posts?

    Thanks!

    Thread Starter buzzter

    (@buzzter)

    Yes sure.

    i always write new posts via “add new button”.
    i schedule most of the posts, not all of them though.

    No Plug in is being used for scheduling only the wp function.

    That’s it. Anything else you need to know?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    Thanks! Have you noticed a correlation between published/scheduled posts and Publicize? Could you try to publish a post without scheduling it first, and let me know if Publicize works?

    Publicize does usually work for scheduled posts as well, but you might have stumbled across a bug!

    Thread Starter buzzter

    (@buzzter)

    Publicize doesn’t work either way.

    I tried this already as i read about about troubles with the scheduling function somewehere else.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    Could you let me know what plugins you’re currently using on your site?

    Thanks!

    Thread Starter buzzter

    (@buzzter)

    Hope this works for you

    Screenshot

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    Thank you. I do not see any plugin that may conflict with Publicize.

    Looking at your Twitter feed, I can see that the posts are correctly published there. The problem is consequently not a global Publicize issue, but only targeted to Facebook.

    Could you go to the following page, and make sure that your WordPress.com app settings are correct?
    https://www.facebook.com/settings?tab=applications

    If that doesn’t change anything, it might be worth trying to connect Publicize to another Facebook account to see if the problem persists, or if it’s limited to your personal account.

    Thread Starter buzzter

    (@buzzter)

    I connected publicize to another page and it worked well.

    Do you anymore advice?

    Thank you for all your patience so far.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic πŸš€

    I connected publicize to another page and it worked well.

    Good. That means we’ve narrowed down the issue to one specific Facebook profile page. At this point, I’m afraid I can only recommend that you check your Privacy settings on Facebook, and look for anything that might block WordPress.com and other apps from appearing on your timeline. Something in there seems to be blocking the app and it seems specific to that particular profile, since you don’t experience the issue with other services, or with another page.

    I hope this helps a bit. Let me know what you find!

Viewing 15 replies - 1 through 15 (of 16 total)
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