Thread Starter
tedm
(@tedm)
Thanks, but there is no problem with the images being resized when an event is created from the Admin or backside, so I assume that the process through WP is working. The problem is when a user submits an event from the front-end.
It is possible that this particular plugin you suggest may work. I already have a similar one installed. However, there was no mention of this requirement in the plugin documentation, nor in the developer’s response.
I expect that because an event photo is such an important part of a submission that the answer is quite simple and I have simply overlooked something.
Again, thanks.
Hiya,
Can you clarify exactly what the error is that you are getting and when exactly that error appears please?
As you mentioned, the resizing happens when the event is viewed, after being published. This should just work so if it doesn’t that suggests there is perhaps a permissions or other issue with your site that we need to uncover.
Thanks,
Phil
Thread Starter
tedm
(@tedm)
Phil,
When a user submits an event via EM’s front-end form with an image that exceeds the parameters that have been set the error shows as:
The image file is too big! Maximum size: 3145728
The image is too big! Maximum size allowed: 620 x 620
Again, all works fine when an event is submitted from the backend, where the image is automatically resized.
I believe your statement “the resizing happens when the event is viewed, after being published” refers to the use of a placeholder (#_EVENTIMAGE{100,100}”) where any size image is resized for layout/design AFTER it has been uploaded. I am referring to when a user submits the event image from the front-end form, it should be resized on upload.
It appears that EM is not using the WP resize at all since the error is relating the settings in Events Manager Image Settings. The WP resize settings are higher. For example, in the case above images should be resized to the 600px setting, far below EM’s maximum 620px setting. Likewise, the image weight adjusted accordingly.
I want our users to be able to upload a photo from their computer without the need for them to resize it first. I believe this is an unnecessary step and will likely deter a lot of people from posting events, or at least, images. I’m still assuming that I’m overlooking something because I assume this process to be a given for any event submission.
Unfortunately, I am not aware of other sites that use EM so I cannot test their setup and EM’s demo requires an email address to submit the form but there is no where to enter one.
I hope this helps.
Thanks
Have you tried setting Use WordPress thumbnails? to Yes under Events > Settings > Performance Optimization?
Thread Starter
tedm
(@tedm)
Yes, I have but it did not correct the problem. Thanks.
Thread Starter
tedm
(@tedm)
I guess I should ask at this time if this IS or IS NOT available with Events Manager? Perhaps I’m looking for something that isn’t there?
I assume that I am missing something, a switch, or whatever, to enable this. However, in EM Image Size Settings I just read, “These settings will only apply to the image uploading if using our front-end forms. In your WP admin area, images are handled by WordPress.”
Again, to me, this is such an important allowance, to be able to upload any size image, that I expect that one would be able to do this.
Thanks.
In that case you need to increase the maximum file size for uploads on your server. It’s not a plugin – or really a WordPress – issue.
This should help:
http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
Thread Starter
tedm
(@tedm)
I’m sorry but I don’t believe you understand. I’ll try to explain better.
There is no problem uploading large file sizes, and they are being resized through the WP admin.
The problem is that EM is NOT resizing image uploads made from the front-end form.
OK I see now. We use WP functions to handle that, I’d think it’d do it automatically….
I’ll test that out and get back to you asap.
