if already subscribed then "Click here to update your profile" link doesn't work

Hey Mary,

Thanks for posting. The issue described sounds to be one similar to what we were seeing in older versions of the plugin, which was related to when using account names with spaces in it, the update profile link was breaking in some browsers.

This issue has since been resolved, so can you confirm for us the version of the plugin that you’re currently using? If using a version older than the most recent one, version 1.3, would you be able to upgrade the plugin and let us know if you’re still seeing the issue?

Thanks! We look forward to hearing back.

-tk

Hey Mary,

Thanks for the reply + extra info! This was very helpful. On my end, I was able to replicate the issue with the update profile link not working in Firefox. In testing a bit further, it looks like the issue is in fact related to both the commas and ampersands in the account name. I was able to replicate in my own account by inserting either of those characters into my account name.

I’ve gone ahead and passed this issue along to our developers to look into a bit further. In the mean time, the best options would be to:
a) change the account name to remove the commas and ampersands or
b) edit the plugin code

For option b), you can log in to your wp-admin area, then go to Plugins > Editor > mailchimp.php. In that file, locate this code:

$msg .= ' ' . sprintf(__('<a href="%s">Click here to update your profile.</a>', 'mailchimp_i18n'), "http://$username.$dc.list-manage.com/subscribe/send-email?u=$uid&id=$listId&e=$eid");

And from there, replace the $username with text of your choosing (ex. your account name without commas and ampersands). After making this change, click the ‘update file’ button to save your changes.

Thanks for letting us know about this issue! If you have any questions, feel free to post a reply here.

-tk