Fatal error: Call to undefined method stdClass::increase_download_count() | WordPress.org

shyamraj
(@shyamraj)

10 years, 6 months ago

Hi, I set up Email before download along with Contact Form 7 and Download Monitor. I used a tutorial and set up everything. After entering the name and email address, the download link becomes visible.

However on clicking the link, it generates an error like this:
Fatal error: Call to undefined method stdClass::increase_download_count() in /home/content/99/10903899/html/wp-content/plugins/email-before-download/download.php on line 84

Could someone help with this?

Thanks in advance.

http://wordpress.org/plugins/email-before-download/

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author mandsconsulting
(@mandsconsulting)

10 years, 6 months ago

hi shyamraj,

Thanks for the interest to our plugin.
Can you provide the url to you page where we can test that issue?

jaykhatri
(@jaykhatri)

10 years, 6 months ago

I also have the same problem: please note the URL http://factumworldwide.com/in-house/compliance-regulations/

esmi
(@esmi)

10 years, 6 months ago

@jaykhatri: It is impolite to interrupt another poster’s ongoing thread unless you are posting a solution or suggestion. It causes significant problems for the forum’s volunteers and prevents us from being able to track issues by topic. Please post your own topic.

salvador21
(@salvador21)

10 years, 6 months ago

I think I found what was wrong (in my case anyway). Instead of uploading the file or specifying the URL at the bottom of the Download Monitor form (where it says “Add Version”), I had used the add media button at the top.

I hope this helps.

Thread Starter shyamraj
(@shyamraj)

10 years, 5 months ago

Hi All, I tried again to set this up from scratch but I get the same error.

I created a temporary page with the download link:

http://www.certvideos.com/temporary-page/

And here’s the tutorial I followed to set it up:

http://www.youtube.com/watch?v=9Bb5Lo-KBPQ

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Fatal error: Call to undefined method stdClass::increase_download_count()’ is closed to new replies.

In: Plugins
5 replies
5 participants
Last reply from: shyamraj
Last activity: 10 years, 5 months ago
Status: not resolved