• Resolved Henk Barreveld

    (@henk-barreveld)


    This is a wonderful plugin and the support by Cory Lamle through free support tickets on LifeInTheGrid.com is fine. I have been using it for three months now (both on WP 3.4.2 and 3.6.1) and I just gave it my 5-stars vote.

    Still, there is “room for improvement”. I will put the issues I found here, so that other users can comment.

    First of all, I must say that I am running my site on a hosted Windows / IIS8 server (at Vevida.com) and that I use Duplicator to create test/staging copies of my site on the same server). I need to use a platform like this because for some of the data on the site asp files and a MS Access database are used.

    Ok, this is my list:

    1 (serious). I found that I very easily run into script time-outs, due to a max_execution_time setting on my server of 90 sec that cannot be changed. There is for me currently no solution, other than reducing the amount of data to be duplicated. It would therefore be VERY desirable to have a work-around for this. Other plugins seem to do that by setting up a kind of continuation job, to be triggered by wp-cron.

    2 (serious). Re-organize the plugin so that only the folder wp-snapshots needs write permission and that read permission is sufficient for all other files and folders on the site to be duplicated.

    3 (less serious). Both for the plugin interface Package Options Dialog, Installer tab, and for the Installer step 2, Advanced Options, there is no documentation (at least, I could not find it) about the “Enforce SSL” and “Keep Cache” settings.

    4 (minor). The “important final steps” in the Installer, Step 3, are in the wrong order: once you have done the second (delete installer files), the fourth (view install report) is no longer possible because the report file has been deleted!

    5 (minor). For the Installer Step 1, MySQL Server settings, the options “database creation” and “table removal” should be made mutually exclusive (radio buttons instead of check boxes?).

    6 (minor). The documentation and help texts should be less Unix/Apache specific (example: “The above paths should have permissions of 755 for directories and 644 for files”).

    http://wordpress.org/plugins/duplicator/

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  • Hey Henk,

    Thanks for the feedback! Some of these items are on the radar while others may take some more time. Right now since I’m the only developer its a bit of process. I have been looking for others to contribute, but haven’t gotten many qualified programmers, if you know any please send them my way…

    I’ll address each item below.

    1. This is a know issue, but does require a pretty large re-write in the processing engine. The original intent for the plugin was to be a lightweight utility to move small sites, however it seems to have out-grown that 😉 I figure right now the big boys like Backup Buddy and those companies who actually profit very well from their plugins (in the millions of dollars) can handle the big sites for now, they make enough to hire entire teams fulltime to handle these scenarios… Hopefully with additional contributors this can happen, I personally would love for a batch style processing engine….

    2. This is definitely a possibility and a great idea!

    3. The help link in the corner of the installer has a quick run-down of these items, but they could probably be better described.

    4. Never really though of them as an order, but your right they should be in order to be more clear.

    5. Actually I may remove the ‘Create Database’ as 99% of most hosts don’t even allow the create option and it creates more tickets…

    6. I agree. I’m actually a C# developer by day 🙂 however being limited in time and 95% of the users are Linux based I have to go this route, at least at this point. I would like to make the plugin more Azure compliant as WordPress seems to be getting popular on that platform, but again one developer tons of work, it just takes time 🙂

    Thank again Henk for helping to make the product more usable!

    Cheers~

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