upload images – cannot create directory

  • Resolved viviennef

    (@viviennef)


    16 years, 1 month ago

    Hi all

    I have seen a number of posts on this topic but none seem to have an answer to them. I have just installed wordpress and created my first page. when I go to upload images I get the message:

    Unable to create directory /hsphere/local/home/v1v1enne/naturalvetcompany.com/pet-health-articles/wp-content/uploads. Is its parent directory writable by the server?

    So I looked at the support forums, turned off the organise by month etc and changed my permissions to 777 as a temporary measure to see if permissions were the issue.

    Still didnt work. then I created the folder uploads in the wp-content folder.

    Strangely I still get the same error although the folder already exists.

    Could anyone point me in the right direction – it would be much appreciated

    Thanks!
    vivienne

Viewing 2 replies - 1 through 2 (of 2 total)
  • mikeatvillage

    (@mikeatvillage)

    16 years, 1 month ago

    Hi Vivenne,

    My internet host advised me “Have you enabled the ‘upload_tmp_dir’ PHP setting in the PHP settings section of MyPanel? Creating a ‘tmp’ directory with the permissions set to 777, and then making the change in MyPanel fixes it. “

    MyPanel actually refers to the area of my website where I log in to make changes (add email accounts, set up options etc) but I’m sure you will have something similar.

    ATB

    Mike

    Thread Starter viviennef

    (@viviennef)

    16 years, 1 month ago

    Thank you for that. I contacted my host company who tried a couple of things. they did as you suggested and changed the owners on the folders and it all worked.

    Thanks for the help, appreciated

Viewing 2 replies - 1 through 2 (of 2 total)
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