Restoring backup when unable to log in

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  • Plugin Author infinimediainc

    (@infinimediainc)

    10 years, 7 months ago

    Hey Alex.

    follow this steps:

    Download the backup file from the store service. i.e.: if you use PressBackup storage service, login in to your account at pressbackup.com and select the file to download.

    Extrat the files from the backup with your favourite zip program.

    Via FTP, replace the folders from wp-content with the extracted from the backup.

    This must fix your problem, but if the problem persist you must restore the database too. On the backup file there is a database.sql, import it with phpmyadmin (accessible via cpanel or similar),

    Hope this help.
    Regards

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