Site Redirected for Some Users

Viewing 5 replies - 1 through 5 (of 5 total)
  • taloweb

    (@taloweb)

    10 years, 7 months ago

    It seems a client malware problem and not a server-related issue…

    Thread Starter GregorATG

    (@gregoratg)

    10 years, 7 months ago

    I don’t think it is client malware, as I got the weird site too, but then it switched back to normal again for me.

    taloweb

    (@taloweb)

    10 years, 7 months ago

    this is a strange issue, users with this problem active have dns cache cleared and nslookup is ok?

    Thread Starter GregorATG

    (@gregoratg)

    10 years, 7 months ago

    I have no way of verifying if users have cleared DNS cache.

    It still switches back and forth between my site and the weird site.

    I am in the hostgator support chat right now. Maybe they can figure it out.

    Thread Starter GregorATG

    (@gregoratg)

    10 years, 7 months ago

    Update:

    According to the hostgator chat the issue should be fixed now.

    Here is what the support person told me:

    “it looks like there was an IP mismatch, the system had assigned an incorrect IP to the sites, which is why you were seeing the incorrect information.”

Viewing 5 replies - 1 through 5 (of 5 total)
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