WooCommerce Order Status not Updating

  • Dee S

    (@ezinsider)


    10 years, 7 months ago

    Hi,

    I’m working on a site using the latest versions of WooCommerce, Multilingual CMS, Translation/String Management and the WooCommerce bridge. We are using NoChex as the payment gateway.

    For orders, the NoChex APC log shows the correct order number being processed, however, orders in WooCommerce are still shown as pending even after the payment has been completed.

    WPML was enabled on this site just recently and the WooCommerce notifications were working until then. We’re unsure whether it’s the latest version of WooCommerce or the activation of WPML that’s causing the problem.

    Any assistance would be much appreciated.

    The site in question is chickenguard.com

    Thanks,
    Dee

    http://wordpress.org/plugins/woocommerce/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Dee S

    (@ezinsider)

    10 years, 7 months ago

    Hello, no response to this yet?

    Roy Ho

    (@splashingpixelscom)

    10 years, 7 months ago

    You won’t get much response here if the payment gateway you’re using is not apart of WC. If it is developed by a 3rd party, you need to contact them for assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘WooCommerce Order Status not Updating’ is closed to new replies.