Not sending for Private Posts

  • Resolved Palmcone

    (@palmcone)


    10 years, 7 months ago

    I’ve been using Subscribe2 for almost 4 years on a blog that has thousands of members. It has always worked flawlessly.

    So….I decided to use it on a new project but this time I’m having a lot of difficulty. 🙁

    The posts on this new blog are all set to private but I want the full html version going out to the registered subscribers.

    I’m also using Easy WP SMTP (was using WP SMTP but switched while troubleshooting this issue). Test emails are working fine and I can see the sent emails in my outbox.

    Yes, the subscribers are registered and actually subscribed to the various categories and yes, they are all selected for HTML – Full….Not that it matters because the only emails going out are to the admin.

    Here’s the strange thing….This was working off and on until this morning. I could go into my sent email folder and see the subscriber emails going out. However, they were not working 100% of the time. If I unpublished the post and re-published it, then the emails may or may not send out. While trying to fix that issue, it stopped working altogether.

    I’m also using WP Sentry but have disabled that and get the same results.

    Thanks for the plugin, I really like it and I’m sure this is probably all due to something I’ve configured incorrectly.

    Any help is appreciated.

    http://wordpress.org/plugins/subscribe2/

Viewing 5 replies - 1 through 5 (of 5 total)
  • mattyrob

    (@mattyrob)

    10 years, 7 months ago

    @palmcone,

    The way you describe the emails sending as ‘on and off’ and then ultimately stopping sounds very much like server side restrictions.

    Make sure you have configured Subscribe2 to send from a user account with an on-domain email address. (By on-domain I mean that the bit in the email address after the @ should be the same as your blog URL).

    Also make sure you have sending set limit 1 recipient per email to ensure that the email BCC header is not used.

    You can install and activate an email logging plugin too to see what emails your WordPress site (and therefore Subscribe2) is generating. I find this one to be about he best:
    http://wordpress.org/plugins/email-log/

    All of that should give you the best configuration to begin with and allow debugging of the settings in Subscribe2. You should however also be talking with your hosting provider about what limits they place on emails sent through the PHP mail() function on the web server and aim to work within those limits.

    Thread Starter Palmcone

    (@palmcone)

    10 years, 7 months ago

    @mattyrob,

    I’ve seen this exact response multiple times while looking for a resolution. TBH, I ignored it every time because when I read “Restrict the number of recipients per email to (0 for unlimited)” it tells me that unless I select the unlimited option, it isn’t going to mail my entire list but only a single person. Obviously this is my mistake.

    When I read this suggestion, for the 20th time, it finally clicked and yes, you are correct and it’s working now.

    Thank you very much. 🙂

    mattyrob

    (@mattyrob)

    10 years, 7 months ago

    @palmcone,

    I don’t know how I could word that any better to void the confusion is clearly causes. Maybe I should remove the text in brackets or make the ‘recipients per email’ stand out more.

    I’ve even considered removing that functionality completely and only having single emails but I suspect someone somewhere really needs this functionality.

    Thread Starter Palmcone

    (@palmcone)

    10 years, 7 months ago

    As I was growing my first blog using Subscribe2, I ran into the sending limitation issue. To overcome it, I installed WordPress Mail Queue. I don’t recall if Subscribe2 had the restriction option back then or not. If the instructions said something more along the lines of:

    “Que email list to send X emails every X minutes…”

    That may have been more clear to me. But I’m just one guy so who knows. Either way, I kinda feel stupid now but still appreciate the help. 🙂

    mattyrob

    (@mattyrob)

    10 years, 7 months ago

    @palmcone,

    Subscribe2 has always (well for as long as I’ve been looking after it) had the option to use the BCC header although it did used to be in a hard coded setting.

Viewing 5 replies - 1 through 5 (of 5 total)
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