• Resolved zaghareet

    (@zaghareet)


    Hello,

    I uploaded a new theme to my site today. It seemed to be working fine. I am not sure what happened, but the next thing I new I was getting

    Internal Server Error

    I can’t log in to change anything that way. My .htaccess file is intact. (I can see that thru ftp). My file manager page is blank. Anybody got any ideas on how to fix this? Thanks.

    I am using WP 3.5.1 multisite.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    – To rule out any theme-specific issue, try switching to the unedited default Twenty Twelve theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides. Alternately, you can remove other themes except the default theme. That will force your site to use it.

    Thread Starter zaghareet

    (@zaghareet)

    Hi,

    Thanks for responding. I tried that. It’s still giving me the same error.

    Ask your hosting company how to access the error logs on the server for your site – that should give you more information about what’s going on.

    Thread Starter zaghareet

    (@zaghareet)

    It’s a plugin issue apparently. I renamed my plugin file and “Voila!” Thanks.

    I want to thank all of you for this information. I recently installed the NextGen gallery; and instantly received an Internal Server Error and could not log into my dashboard. Under a deadline and a little panic, I found this topic forum (thank you!). I also renamed the NextGen plugin via FTP login and things were fixed! Unfortunately, I don’t know a solution to properly install the NextGen plugin now… but thank god the site is back up and running.

    See the NGG forum for help –

    http://wordpress.org/support/plugin/nextgen-gallery

    As you’ll see, there are a lot of problems with their recent update, so you may want to wait a bit or find another plugin for the time being.

    After extensive research, it was a memory allocation problem on my server. I needed to increase the memory in the php.ini file from 32 to 64. All my plugins work like a charm now! 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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